Order Management Engineer

Job Requirements

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

What You Will Do

• The candidate should have a background in order management, engineering, supply chain, material logistics, or finance.
• He/she will collaborate with different groups across the BUs SV and SPG to support service operations.
• Collect data from the order managers and business partners for analysis to uncover areas for improvements and innovation.
• Develop, review, and monitor Key Performance Indicators (KPIs) to meet stringent business targets.
• Liaise with our Service partners, order managers, buyers, planners, and engineering to ensure on-time delivery of spare parts and repairs.
• Coordinate order pull-ins/push outs with our Service business partners to meet customer demands and financial targets for both, SPG, SDO, and PGO.
• Prepare and track weekly / monthly / quarterly sales forecasts to ensure financial targets.
• Coordinate issue resolutions with Warehouse & Supply for on-time delivery of parts.
• Act as single point of contact for buy-backs between GT and SPG to ensure seamless and timely part procurement to support manufacturing needs.
• Work with the various site management groups to feed workload and forecast to the planning team and track takt plans, NAH, and financial budgets.
  
  

What You Will Bring

• Bachelor's Degree in related field – equivalent experience may be considered in lieu of a degree.
• 5 years related work experience in related field
• Strong work ethic and willing to do what it takes to get the job done on time and with high quality.
• Strong organizational skills, customer focus, teamwork, collaboration is a must.
• Expert written, verbal, mathematical, and interpersonal skills.
• MRP experience is preferred – SAP experience is emphasized.
• Strong customer service focus, strategic view and solid experiences in the service arena
  
  

Pay Range: ($60K to $72k)

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements

This role is considered an on-site position located in Charlotte, NC

• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• Shop floor environment, which may include but not limited to extensive walking, and ability to lift up to 40 lbs.
  
  

Benefits

• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Supportive work culture