What are the responsibilities and job description for the Sr. Manager, Fulfillment Operations position at Quest Diagnostics?
Enterprise-wide responsibility for identifying and implementing best practice for inventory management, demand management, supply distribution to Labs and Clients, requisitioning & reordering supplies, tracking & improving utilization of supply stream. Responsibilities also include auditing BU MM operation and developing SOP's and procedures. Responsible for assisting in the Procurement & ERP systems implementation.
Preference is given to candidates near our major warehouses, requirement to go into our office locations on a hybrid basis might be reviewed and altered based on experience, with strong professionals being able to work remotely.
Norristown, PA
Linden, NJ
Indianapolis, IN
Dallas, TX
Jacksonville, FL
Santa Ana, CA
Responsibilities:
- Assess current DGX Business Unit material management processes, procedures and systems and recommend, in collaboration with BU Leaders and Corporate Procurement, a new best practice for BU supply chain management.
- Collaborate with Corporate Procurement, BU Materials Managers, and IT to develop systems and processes to manage laboratory supply utilization, and with BU Materials and Laboratory Managers to implement the processes and drive margin improvement. Opportunities include utilization measurement, benchmarking, central and department warehouse management, etc.
- Collaborate with Sourcing Managers to implement the most reliable and cost-effective processes to deliver supplies to the end user, via direct shipment and distribution, as appropriate.
- Develop, implement & maintain SOP's for inventory management and reordering for warehouse general lab supplies and direct lab supplies.
- Audit BU Operations to ensure compliance with all Company policies & procedures.
- Interface with Regional Leadership team members assuring proper material management support of key initiatives including new business acquisition, major platform changes, new facility start-ups and consolidations
- Utilizing lean/Six Sigma tools to drive year-over-year reductions in supply and service costs through continuous improvement initiatives.
- Manage multi-site operations to adhere to key metrics and deliverables
- Management of product quality issues in region, returns and damaged goods.
- Identify and lead key projects that improve overall supply chain effectiveness
- Develop strategic initiatives to support overall supply chain vision
- Contribute to the ongoing development of a world-class supply chain management function at Quest Diagnostics.
Qualifications:
Required Work Experience:
- At least 8 years of experience in purchasing/ supply chain management, operations management
- Minimum of 4 years supervisor/manager experience required
Skills:
- Analytical ability
- Knowledge DGX Purchasing and Materials Management systems
- Influencing skills
- Self-starter
- Communication skills
- Team player
- Ability to set high standards and achieve them
- Ability to structure and solve problems
- Live the Quest Diagnostics values
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