What are the responsibilities and job description for the Analyst, Epic Bridges Interface - II position at Quest Diagnostics?
Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users. This candidate can work in a hybrid capacity out of the following locations: This candidate can work in a hybrid capacity out of the following locations: Secaucus, NJ, Tampa, FL, Schaumburg, IL, Lenexa, KS, Norristown, PA, or Addison, TX
Responsibilities:
- Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
- Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
- Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
- Identifying and escalating risks associated with technical project tasks and third-party systems
- Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
- Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
- Providing proactive support by monitoring live interfaces and resolving issues
- Responsible for performance, availability and scalability of all of applications and deliverables
- Maintain the functional interfaces as it pertains to applications and infrastructure
- Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
- Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
- Responsible to work on error handling in Epic Bridges and Cloverleaf engine
- Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues
Qualifications:
Required:
- 3 years Epic build and support experience
- Excellent attention to detail including verbal communication and documentation skills
- Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
- Healthcare industry experience
Preferred:
- Experience in Laboratory/Diagnostics industry
Travel Required:
- Domestic travel up to 15%
Required Education:
- College degree in computer science, information science or equivalent work experience
Required Technical Training or Professional Licensing:
- Bridges certification required
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30 hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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