What are the responsibilities and job description for the Dental Front Desk Receptionist position at Quentin Smile Dental?
Patient Coordinator / Front Desk
Quentin Smile Dental Brooklyn, NY 11229
Job Type: Full-time
About Us: Quentin Smile Dental is a modern, family-owned dental practice in Brooklyn serving our community for over 25 years. We pride ourselves on providing exceptional patient care in a warm, welcoming environment equipped with the latest dental technology.
Position Overview: We are looking for a friendly, organized, and detail-oriented Patient Coordinator to join our front desk team. You will be the first point of contact for our patients and play a key role in ensuring a smooth, positive experience from the moment they call or walk through our doors.
Responsibilities:
- Answer phones, greet patients, and provide excellent customer service
- Schedule and confirm appointments
- Verify dental insurance eligibility and benefits
- Review and process EOBs (Explanation of Benefits)
- Collect patient payments and manage accounts
- Enter and maintain accurate patient records in Practice Works (EMR/PMS)
- Coordinate treatment plans and follow up with patients
- Handle patient inquiries and concerns with professionalism
- Maintain a clean, organized front desk area
- Support the clinical team with administrative tasks as needed
Qualifications:
- Previous dental front desk or patient coordinator experience preferred
- Familiarity with dental insurance verification and EOBs
- Experience with Practice Works or similar dental software a plus
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Professional, friendly, and reliable
- Bilingual (Russian, Spanish, or other languages) a plus but not required
What We Offer:
- Competitive pay based on experience
- Friendly, supportive team environment
- Modern office with up-to-date technology
- Opportunity for growth within the practice
Schedule: Tuesday – Friday: 10:00 AM – 6:00 PM Saturday: 9:00 AM – 3:00 PM
To apply, please submit your resume. We look forward to meeting you!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Work Location: In person
Salary : $24 - $30