What are the responsibilities and job description for the ORDER PROCESSOR position at QUEEN CITY POLYMERS?
Position Description: The Order Processor plays a vital role in creating an outstanding customer experience by ensuring all customer orders are processed accurately, efficiently, and on schedule. This position serves as an important link between customers, operations, and internal teams by reviewing order details, resolving discrepancies, and helping maintain a smooth and organized workflow.
We are seeking an individual who is highly detail oriented, organized, and able to thrive in a fast paced environment. The ideal candidate enjoys problem solving, managing multiple priorities, and contributing to a team focused on accuracy, efficiency, and exceptional customer service. This is an exciting opportunity for someone who wants to make a meaningful impact each day while growing within a collaborative and supportive workplace.
Position Responsibilities: • Review and verify incoming customer orders for completeness and accuracy
Additional Information:
We are seeking an individual who is highly detail oriented, organized, and able to thrive in a fast paced environment. The ideal candidate enjoys problem solving, managing multiple priorities, and contributing to a team focused on accuracy, efficiency, and exceptional customer service. This is an exciting opportunity for someone who wants to make a meaningful impact each day while growing within a collaborative and supportive workplace.
- Enter and process orders into the company’s system in a timely manner
- Communicate with customers to clarify order details, pricing, or delivery requirements
- Coordinate with sales, warehouse, and shipping teams to ensure smooth order fulfillment
- Monitor order status and resolve any issues or discrepancies
- Maintain accurate records of transactions, customer interactions, and order updates
- Assist in inventory checks and report stock shortages or inconsistencies
- Ensure compliance with company policies and procedures
Additional Information:
- Competitive salary based on experience
- Benefits package including Health, Dental, Vision, 401K
- Vacation/Paid Time Off
- Paid Holidays for Full-Time Eligible Positions
- Established and growing company with over 40 years of industry success
- Collaborative and supportive team environment
- Opportunity for growth and long term career development
- Work with advanced manufacturing and fabrication operations
- Be part of a company committed to quality, precision, and customer satisfaction
Join Queen City Polymers - Build Your Future With a Leader in Join
Located in West Chester, Queen City Polymers has been delivering high quality plastics manufacturing, fabrication, machining, and distribution solutions across North America since 1980. The company specializes in custom plastics fabrication, precision machining, fulfillment, and industrial plastic solutions serving industries including automotive, medical, retail, food production, electronics, and OEM manufacturing.