What are the responsibilities and job description for the Systems Engineer position at Que Technology Group?
Que Technology Group, Inc., is seeking a motivated Systems Engineer to work with Multi-Factor Authentication Management System (MFAMS) team of developers to support enterprise web applications across multiple fabrics. MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.
Job Responsibilities Include, But Are Not Limited To
www.qtg-hq.com
Job Responsibilities Include, But Are Not Limited To
- Documenting the full life cycle design, development and testing software across multiple fabrics.
- Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.
- 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 15 years.
- Technical background with experience in troubleshooting and requirements gathering.
- Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation.
- Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents.
- Ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.
- Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications
- Gather, analyze, and document customer requirements
- Triage user issues
- Track and respond to user issues/questions
- Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
- Create briefings and roadmaps to present to the customer
- Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
- Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
- Excellent oral and written communication skills
- Familiarity with agile projects and processes
- Report weekly/monthly/quarterly status in a timely manner
- Provide meeting minutes
- Coordinate and identify test users for various scenarios
- Track and report testing results
- Coordinate software deliveries with external organizations
- TS/SCI clearance with polygraph
- Competitive salary
- Company Medical/Dental/Vision plans – Company paid
- Short-term Disability, Long-term disability and Life Insurance – Company paid
- Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
- Vacation / Personal days granted at 25 days per year
- Paid Federal Holidays – 11 days
- $5,000 Annual Professional Development Fund plus 40 paid hours if in class
- 401K with 6% company match; all contributions are immediately vested by Employee
- Employee will be paid a bonus of $10,000 per employee hired based on their referral
- Up to 3 paid Code Red days due to customer closure
www.qtg-hq.com
Salary : $5,000