What are the responsibilities and job description for the Resort Security & Guest Services position at Quarterdeck Resort?
If you’re calm under pressure, aware of your surroundings, and enjoy being the steady presence that keeps everything running smoothly, this is your role. We’re looking for additional dependable Resort Security team members to help ensure a safe, welcoming, and fun environment for our guests and staff.
What You’ll Be Doing:
- Patrol the property, including buildings, bars, grounds, and parking areas
- Monitor guest activity to ensure a safe and respectful environment
- Respond to incidents, disturbances, and guest concerns professionally
- Enforce resort policies while maintaining a positive guest experience
- Work closely with management and team members across departments
What We’re Looking For:
- Previous security, hospitality, or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to stay calm and make sound decisions in fast-moving situations
- Reliable, responsible, and observant
- Availability for nights, weekends, and holidays
Why You’ll Love It Here:
- Be part of a team that creates a safe and enjoyable guest experience
- Work in a lively lakeside resort environment
- Flexible scheduling
- Opportunities for growth
- Staff perks discounts
- A team that looks out for each other
Employee Benefits Overview
We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:
- 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
- Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
- Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
- Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
- Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
- Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.
We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.
If you’re someone who leads with professionalism and keeps things running smoothly behind the scenes, we’d love to hear from you. #MoreFunonGull