Office Administrator

Quarry Hills Plumbing & HVAC is seeking an organized, dependable, and customer-focused Office Administrator to join our team. The ideal candidate is an excellent communicator who can manage multiple priorities while keeping daily office operations running smoothly.

Responsibilities:

• Answer incoming calls and assist customers professionally
• Schedule and dispatch service appointments
• Communicate with technicians and customers throughout the day
• Enter and maintain accurate customer and job information
• Prepare invoices, process payments, and assist with basic bookkeeping
• Manage emails, paperwork, filing, and other administrative duties
• Follow up with customers regarding appointments and outstanding invoices
• Support management and field staff as needed

Qualifications:

• Minimum of two years of office administration or customer service experience
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Professional and friendly telephone manner
• Comfortable using computers, email, and Microsoft Office
• Experience with ServiceTitan is strongly preferred
• Experience in the plumbing, heating, or HVAC industry is a plus
• Dependable, detail-oriented, and able to work independently
• Availability to work occasional Saturdays as needed

Benefits:

• Competitive hourly pay based on experience
• Health and dental insurance
• Matching 401(k)
• Paid time off
• Paid sick time

Schedule: Full-time, Monday through Friday, with occasional Saturdays as needed.

To apply, please email your résumé to michellem@quarryhillsplumbing.com. Please do not call the office.