What are the responsibilities and job description for the Sybase DBA position at Quantum World Technologies Inc.?
Role summary:
The Sybase DBA will be responsible for daytoday operations stability and availability of Sybase ASE databases in production and nonproduction environments This role focuses on BAU support incidentproblem management proactive monitoring and change execution in line with ITIL processes
Key responsibilities (Operations Focus):
- Database Operations Support
- Provide L2L3 operational support for Sybase ASE 12x 15x 16x environments across Production UAT and DR
- Monitor database health availability capacity and performance on a 247 basis
- Manage database startstop space management devices segments and DB options
- Perform routine user login role and permission management
- Incident Problem Change Management
- Troubleshoot and resolve database incidents s and performance issues
- Support root cause analysis RCA and problem management for recurring issues
- Execute planned changes including upgrades patching refreshes and maintenance windows
- Adhere to ITIL processes Incident Change Problem Service Requests using tools like ServiceNow Remedy
- Backup Recovery DR
- Implement and monitor backup and recovery strategies
- Perform database restores and support DR drills and audits
- Ensure backup success retention and recovery compliance
- Performance Stability
- Perform basic performance tuning locks waits space tempdb IO bottlenecks
- Monitor resource usage CPU memory disk and raise proactive capacity risks
- Support application teams for slowrunning queries and DBrelated issues
- Platform Environment Management
- Support database operations on UNIXLinuxWindows platforms
- Assist with Sybase installation configuration and patching
- Support database refreshes across environments Prod UATTest and crossplatform refreshes
- Documentation Governance
- Maintain runbooks SOPs and operational documentation
- Generate operational reports availability incidents backups changes
- Support audits SLAKPI reporting and compliance requirements
Required skills (must have):
- Strong experience in Sybase ASE administration 12x 15x 16x
- Hands-on production support operations experience
- Backup recovery DB refresh and troubleshooting expertise
- Experience with ITIL based support models and ticketing tools
- Good understanding of UNIX-Linux commands and OSlevel troubleshooting
- Ability to work in shift based on call support models