What are the responsibilities and job description for the Front Desk Concierge position at Quantum Care Place?
Front Desk Concierge
Quantum Care Place of El Dorado Hills
Location: El Dorado Hills, CA
Job Type: Part-time, regular
Schedule: Friday - Sunday, 4:00pm - 8:00pm
Pay: $19.50 - 20.50 per hour
About the Opportunity
Quantum Care Place of El Dorado Hills is seeking a warm, organized Front Desk Concierge to serve as an initial point of contact for residents, families, visitors, and callers.
Responsibilities
- Answer phones promptly and professionally, greet visitors warmly, and provide clear information.
- Take and deliver accurate messages and sort and distribute resident mail and packages.
- Maintain the visitor sign-in process and support a welcoming, orderly lobby and guest-bathroom area.
- Communicate resident and family concerns to the Administrator or appropriate department leader.
- Support meal service, resident escorts to and from dining, guest-meal transactions, and other community needs as assigned.
- Provide tours and information to prospective residents when the Administrator or Marketing Director is unavailable.
- Protect resident privacy and handle health, family, and other sensitive information with discretion.
Qualifications
- Friendly, professional communication and customer-service skills.
- Ability to prioritize phones, visitors, resident needs, and administrative tasks in a busy environment.
- Strong follow-through, organization, punctuality, and regular attendance.
- Ability to maintain a clean, professional, and welcoming front-desk area.
- Comfort working with older adults, families, visitors, and a multidisciplinary team.
Why Join Us
- Help open a new assisted living community and shape the resident experience from the beginning.
- Join a resident-centered team committed to dignity, respect, safety, and meaningful daily experiences.
- Work alongside colleagues across care, dining, housekeeping, maintenance, activities, and administration.
- Make a visible difference in residents’ lives through the work you do each day.
- Build your experience in senior living while contributing to a welcoming community in El Dorado Hills.
Pay: $19.50 - $20.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $21