What are the responsibilities and job description for the SERVICE DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE) position at Quantum Auto Sales?
About UsWe are a fast-growing automotive group operating multiple used-car dealerships. Our service department is the engine that powers our front-line inventory and our profitability. We’re looking for a driven, accountable, and growth-minded Service Director who isn’t afraid to take ownership, solve problems fast, and push the team to the next level.If you’re the type of leader who thrives in a fast-paced environment, loves building winning processes, and knows how to maximize service revenue — this is your opportunity.What You’ll Be Responsible ForDaily Operations & LeadershipOversee all service department operations across locations.Manage technicians, service advisors, parts coordination, and workflow.Ensure fast and efficient reconditioning (front-line ready standards).Hold team members accountable to daily KPIs (ROs, hours, cycle times, etc.).Implement structured systems to reduce downtime and increase output.Revenue Growth & Volume ExpansionBuild and execute strategies to bring in more customer-pay work.Develop promotions, partnerships, and community outreach to increase service traffic.Identify new revenue opportunities, upsell pathways, and margin improvement areas.Track performance and make data-driven decisions to grow the department.Quality, Process, & ComplianceMaintain high standards for safety, quality, and customer satisfaction.Develop consistent processes across shops to improve efficiency.Review operations and implement continuous improvements without waiting for permission.What We’re Looking ForThe Right Candidate Will Be:Aggressive about growth — not afraid to push limits and chase volume.Accountable and disciplined — owns results and drives the team.A hustler mentality — thrives under pressure, moves fast, and solves problems.Process-driven — organized systems thinker who can build structure and scale.Strong communicator — can motivate techs and advisors while managing expectations.Experienced — 3 years in service management or director-level operations (automotive preferred).RequirementsProven leadership experience in an automotive service or reconditioning operation.Ability to hire, train, and develop service staff.Strong understanding of repair order flow, reconditioning process, and shop efficiency.Track record of increasing service volume or revenue.Valid driver’s license and clean driving record.What We OfferCompetitive salary performance bonuses.Opportunity to oversee and grow multiple locations.Strong company support and resources.A leadership role with real autonomy and impact.Growing company with huge upside potential.How to ApplySend your resume and a brief statement on why you’re the right person for a high-performance environment to: raul@quantumautosales.com 714-478-6463 feel free to text me our resume
Salary : $6,000 - $12,000