What are the responsibilities and job description for the INTERNET DIRECTOR - AUTOMOTIVE DEALERSHIP (HIGH-PERFORMANCE ROLE) position at Quantum Auto Sales?
About UsWe are a fast-growing, multi-location used car dealership group. Our internet department is the heartbeat of our sales pipeline — managing leads, driving appointments, and generating the traffic that fuels our stores. We’re looking for an aggressive, metrics-driven Internet Director who owns results, pushes for growth daily, and builds a high-performing team.If you’re a leader who thrives under pressure, moves fast, and knows how to turn leads into appointments and appointments into sold units — this is the role for you.What You’ll Be Responsible ForInternet Lead Management & Sales PerformanceOversee all internet operations, lead flow, CRM processes, and BDC activities.Manage internet agents/BDC reps, setting clear performance expectations and consequences.Ensure fast response times, high contact rates, and strong appointment ratios.Maintain tight follow-up processes and enforce daily discipline in CRM usage.Create scripts, workflows, and templates that improve appointment set/show/sold performance.Growth, Marketing, & Volume ExpansionBuild and execute strategies to increase inbound leads across all stores.Optimize online presence, lead provider performance, and digital marketing funnels.Work closely with marketing partners/vendors to increase lead quality and consistency.Create aggressive outreach campaigns, email sequences, and remarketing strategies.Identify new digital opportunities that increase traffic, engagement, and conversions.Team Leadership & AccountabilityRecruit, train, and motivate a high-performing internet/BDC team.Set daily KPIs and hold the department accountable (leads worked, calls, texts, appointments, shows, and sales).Implement quality standards for communication, tonality, urgency, and persistence.Coach reps live to improve performance—no hiding behind numbers.Process, Reporting, & OptimizationAudit the CRM daily to ensure accuracy, action steps, and follow-up are on point.Create dashboards to track department metrics and identify bottlenecks.Continuously refine processes to boost efficiency and appointment-to-sale results.Ensure seamless communication between Internet, Sales, and Management teams.What We’re Looking ForThe Right Candidate Will Be:Aggressive and competitive — hungry for growth and results.A hustler — thrives in a fast-paced environment and loves the chase.Metrics-obsessed — understands the numbers and how to improve them daily.A strong leader — can hire, train, discipline, and motivate a team.Tech-savvy and CRM-smart — understands automotive lead flow, workflows, and digital funnels.Experienced — 3 years in Internet Director, BDC Manager, or CRM leadership roles.RequirementsProven success managing an automotive BDC or Internet Department.Deep understanding of lead management, online sales funnels, and CRM discipline.Ability to build, train, and scale a high-performance team.Strong communication, coaching, and leadership skills.Track record of increasing lead volume and appointment/sales performance.Familiarity with automotive CRM systems (e.g., AutoRaptor, VinSolutions, DealerSocket, Podium, etc.).What We OfferCompetitive salary bonuses tied to appointments, shows, and sales.Opportunity to grow a department across multiple locations.Full support and resources to execute your vision.A high-impact role with autonomy and growth potential.Fast-paced environment with significant upside.How to ApplySend your resume and a brief explanation of why you thrive in a high-volume, high-expectation environment to: [Your Email] [Optional contact number]
Salary : $4,000 - $10,000