Revenue Cycle Patient Access Consultant

Position Summary

The Revenue Cycle Patient Access Consultant is responsible for assessing, improving, and implementing best practices within the patient access function of healthcare organizations. This role focuses on optimizing front-end revenue cycle processes—including scheduling, registration, insurance verification, prior authorization, financial clearance, and patient collections—to enhance operational efficiency, reduce denials, and improve the patient financial experience.

Key Responsibilities

• Assessment & Analysis
• Evaluate existing patient access workflows, policies, and systems.
• Identify process gaps and bottlenecks that impact revenue capture, compliance, or patient satisfaction.
• Conduct data-driven analyses of key performance metrics (e.g., registration accuracy, authorization turnaround, point-of-service collections).
• Process Improvement
• Design and recommend strategies to optimize scheduling, registration, insurance verification, and financial counseling processes.
• Develop workflows that minimize denials, improve upfront collections, and support regulatory compliance.
• Implement standard operating procedures (SOPs) and best practices across patient access teams.
• Technology & Systems
• Assess current use of patient access and revenue cycle technology (EHR, HIS, clearinghouses, eligibility tools).
• Provide guidance on automation, integration, and system optimization to improve throughput and accuracy.
• Support system configuration, testing, and training as needed.
• Change Management & Training
• Partner with leadership and front-line staff to ensure adoption of improved processes.
• Provide training and coaching to patient access teams on new policies, procedures, and tools.
• Facilitate workshops to build alignment across clinical, financial, and operational stakeholders.
• Performance Monitoring
• Establish KPIs and dashboards to measure improvements in access efficiency, patient satisfaction, and revenue cycle outcomes.
• Regularly review and adjust strategies to sustain performance improvements.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field.
• 5 years of experience in healthcare revenue cycle, with significant focus on patient access operations.
• Strong knowledge of patient access processes including scheduling, registration, insurance verification, prior authorization, and financial clearance.
• Experience with EHR/HIS platforms (Epic, Cerner, Meditech, or similar) and revenue cycle technology solutions.
• Proven track record of leading process improvement initiatives within healthcare organizations.
• Excellent analytical, communication, and stakeholder management skills.

Preferred Skills

• Certification in HFMA, NAHAM, or equivalent revenue cycle management credential.
• Experience in consulting, advisory, or project management roles.
• Knowledge of payer requirements, compliance standards, and healthcare reimbursement methodologies.
• Ability to work independently and collaboratively in dynamic, client-facing environments.

Travel

• Willingness to travel to client sites as required (typically 25–50%).

Job Type: Contract

Pay: $65.00 - $120.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Joliet, IL 60432

Salary : $65 - $120