Salesforce Application Architect

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Salesforce Application Architect. The work schedule is hybrid with two days onsite and three days remote.

Overview:

This position functions as a Salesforce Application Architect. The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Job Responsibilities:

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for MDHHS Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Required Qualifications:

• Bachelor’s Degree in related field.
• 5 years of experience working within Agile development environments
• 5 years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences
• Salesforce certification required.
• 5 years of hands-on experience with Salesforce, SQL, Java, and web services development
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams

Preferred Qualifications:

• Experience working on enterprise-level implementations
• Database-related certifications