What are the responsibilities and job description for the Desktop Support Engineer position at Quantam?
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background check and extensive drug test prior to starting. DOC requires completion of training that can last up to 2 - 3 weeks. This will equip technicians to work, adapt, and conduct themselves in a prison environment.
Requirements:
- Minimum 1-2yrs experience in Desktop Support or similar role.
- Experience must include installation, troubleshooting, and repair of devices in a windows-based environment.
- Valid driver's license.
- Minimum 21 years old.
- High aptitude for customer service.
- Strong communication skills.
- Be a team player.
- Prioritization & time management skills.
- Ability to multitask and meet deadlines.
- Ability to work under pressure.
Along with desktop duties, candidates may be asked to assist with security cameras, servers, and network switches as needed.
Salary : $18 - $20