NPI Engineering Program Manager

Job Summary:

The New Product Introduction (NPI) Engineering Program Manager coordinates cross-functional efforts to execute NPI projects and ensure successful product launches. This position works closely with headquarters Program Management, Global Alignment Team (GAT) PMs, local engineering teams, Manufacturing Program Managers (MPMs), and customers to manage project schedules, allocate resources, mitigate risks, and deliver on time.

This position is part of the Engineering Services team, which works across departments to support the engineering and operation

Duties/Responsibilities:

Project Management

• Develop and maintain detailed project plans, including schedules, milestones, and resource allocations.
• Track deliverables across engineering, manufacturing, and quality functions to ensure timely execution.
• Lead build readiness reviews and coordinate execution of engineering and validation builds.

Product Development Support

• Partner with design and validation teams during development phases, ensuring alignment with project goals and customer requirements.
• Oversee engineering change orders (ECOs) and documentation to support product release.
• Support cost, manufacturability, and scalability considerations throughout NPI

Risk and Issue Management

• Identify risks early, implement mitigation plans, and monitor progress against critical paths.
• Drive resolution of technical or schedule issues with urgency and accountability.

Cross-Functional Communication

• Serve as the central point of contact for all project updates and escalations.
• Provide regular reports and reviews to internal stakeholders, senior leadership, and customers.
• Collaborate with suppliers and customers to align on requirements, schedules, and deliverables.

Quality and Continuous Improvement

• Coordinate with Quality teams to address issues during prototype and pilot builds.
• Support lessons-learned reviews and process improvements for future NPIs.

Required Skills/Abilities:

• Proven ability to lead NPI projects from concept through mass production in the hardware industry.
• Strong understanding of server hardware architecture, system-level validation, and the product lifecycle.
• Practical knowledge of manufacturing processes, validation builds, and quality control systems.
• Skilled in program management methodologies, including risk management, scheduling, and resource planning.
• Experience coordinating cross-functional teams across engineering, manufacturing, quality, and customer-facing groups.
• Proficiency with project tracking and documentation tools (e.g., Microsoft Project, JIRA, Confluence).
• Certifications such as PMP, Six Sigma, or Lean Manufacturing preferred.
• Strong leadership, organizational, and communication skills in a dynamic environment.
• Ability to work in a multi-cultural environment with multiple languages spoken, bilingual in Mandarin a plus.

Education and Experience:

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Minimum 3 years of program or project management experience in technology or hardware manufacturing.