Vice President of Consumer Lending

Why Join Us?

For nearly 75 years, Qualstar Credit Union has helped members improve their financial lives. Today, we are financially strong, well-capitalized, and positioned for thoughtful, sustainable growth. Lending plays a central role in that success.

As Vice President of Lending, you will lead strategy and performance across our lending operations, working closely with senior leadership to strengthen portfolio growth, member experience, and operational effectiveness. This role offers meaningful influence, strong collaboration with executive leadership, and the opportunity to help shape how lending supports our long-term goals.

If you're seeking a leadership role where your experience can drive measurable results while supporting a purpose-driven mission, we'd love to meet you.

The Opportunity

You will provide leadership for our direct and indirect lending operations, including collections and debt recovery. Your focus will be to grow responsibly, manage risk effectively, and build scalable processes that support long-term performance.

Working in partnership with the SVP of Lending and cross-functional leaders, you'll establish clear performance standards, elevate underwriting and collection practices, and leverage data to guide decisions. You'll champion continuous improvement-strengthening systems, technology platforms, and workflows to enhance both efficiency and the member experience.

As our lending strategy evolves, there is opportunity to expand capabilities, including mortgage growth, under strong and thoughtful leadership.

Above all, you will model Qualstar's Core Values-Service, Integrity, Purpose, Value, Respect, and Education-fostering accountability, collaboration, and professionalism within your teams.

Who You Are

You are an experienced financial services leader who understands how to balance growth with discipline. You've led managers and operational teams within lending and collections and have delivered measurable improvements in portfolio performance.

You bring strong knowledge of consumer lending, home equity, and debt recovery operations, along with regulatory requirements that govern them. Mortgage experience is strongly preferred, and you must be eligible for registration under the S.A.F.E. Act.

You are comfortable using data to identify trends, manage credit risk, and communicate performance insights to senior leaders. You've led initiatives, implemented technology enhancements, and improved processes with accountability for results.

Most importantly, you care about helping members build stronger financial futures.

Why You'll Thrive Here

Purpose-Driven Culture At Qualstar, our Core Values-Service, Integrity, Purpose, Value, Respect, and Education-guide how we serve our members and how we lead each other.

Compensation & Benefits That Support You You'll enjoy hybrid flexibility and an environment where strategic input is valued. We offer comprehensive medical, dental, vision, life, and disability coverage to support you and your family. We invest in your future with retirement contributions made annually on your behalf, along with matching. Annual management incentive compensation rewards both individual and organizational success.

Balance & Everyday Perks We support work-life balance through paid vacation, sick leave, and 11 paid holidays. We also offer additional perks-including employee loan discounts, wellness discounts, parking, quiet spaces, and access to nearby walking and biking trails.

Let's Talk

If you're ready to lead lending performance in a financially strong, member-focused credit union, we'd love to connect. Apply today and let's start the conversation.