What are the responsibilities and job description for the RECEPTIONIST/ DISPATCHER position at QUALITYT TOWING & RECOVERY?
Job Summary
We are seeking a professional and organized RECEPTIONIST/ DISPACTHER to join our team. This role is essential in providing exceptional front desk support, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency in office management tools, dispatching skills, and a friendly demeanor to assist clients and staff effectively.
Duties
- Greet visitors and clients with professionalism and courtesy at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Dispatch calls to drivers
- Perform data entry, filing, and maintain accurate records using Sage and other office software
- Handle customer service interactions via phone, email, or in person with excellent phone etiquette
- Support bookkeeping and basic financial record keeping
- Process payroll
- Maintain DMV paperwork.
- Maintain a clean and organized reception area to promote a welcoming environment
Experience
- Prior office experience or administrative support roles preferred
- Familiarity with Sage, Microsoft Office Suite (Word, Excel, Outlook), and Google Workspace applications
- Experience with front desk operations, multi-line phone systems, and clerical duties
- Strong organizational skills with attention to detail in proofreading, data entry, and filing tasks
- Excellent time management skills to handle multiple priorities efficiently
- Proven customer service skills with professional phone etiquette and interpersonal communication abilities
- Experience dispatching calls
This role offers an opportunity to be an integral part of our office team by providing top-tier administrative support while developing your skills in a dynamic environment.
Job Type: Full-time
Pay: From $10.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
Work Location: In person
Salary : $10