What are the responsibilities and job description for the Outside Parts Sales Representative position at Quality Truck Care Center, Inc.?
Join a Team That Values You
At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great Employees deserve more than just a job — they deserve a career path with growth, training, and real appreciation.
Benefits
Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.
Primary Duties and Responsibilities:
At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great Employees deserve more than just a job — they deserve a career path with growth, training, and real appreciation.
Benefits
- Vacation up to 4 weeks
- Additional PTO – fast accrual
- Monthly Efficiency Bonus Program
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- HSA & FSA Options
- Boot & Prescription Safety Glass Allowance
- Fitness Membership Reimbursement
- Tuition Assistance & Apprenticeship Programs
- Extensive OEM & Paid Training Opportunities
- Career Advancement opportunities
- Flexible work hours and a family-first culture
Responsible for the development and growth of outside sales as it relates to current and new products. Sells, delivers, and picks up parts.
Primary Duties and Responsibilities:
- Educating customers about product features and benefits, and providing expert parts solutions tailored to their specific needs
- Assists customers in determining and selecting appropriate parts. Provides price quotes and other parts information.
- Informs customers of specials and companion part requirements, ensuring that the customer is exposed to the full product line.
- Actively identifying leads, making sales calls (phone and in-person), and converting prospects into customers to grow the sales territory
- Maintains parts vehicle. Notifies manager of any repairs or maintenance required.
- Represents Quality Truck Care Center in a professional manner, remaining friendly and courteous in all customer and co-worker interactions.
- Taking parts orders, advising on part availability, communicating delivery information, and following up on orders to ensure customer satisfaction
- Follows up on back orders.
- Responds to customer inquiries and complaints.
- Issues credits for returned parts after verifying purchase and pricing by reviewing original invoice.
- Participates in annual physical inventory.
- Performs other duties as assigned.
- Valid Wisconsin Driver’s License.
- Communication & Interpersonal skills: for effective interacting with clients, building rapport and conveying product information
- Time Management & Organization: To efficiently manage sales territory, plan routes, and balance prospecting with customer service
- Product Knowledge: A solid understanding of the parts and equipment being sold
- High school diploma or equivalent