What are the responsibilities and job description for the Customer Support Specialist position at Quality Tools & Services, Inc.?
This Customer Support Specialist position is for our Baton Rouge facility. We are a growing multi-location regional industrial supply distributor focused on machine shop supplies to the greater Baton Rouge area.
Responsibilities:
- Source products & provide customers with pricing, delivery, & product information
- Fulfill orders based on customers needs via phone, email, or in person
- Give basic level technical advice
- Communicate with QTS outside salesmen to resolve customer issues
- Occasionally Pack/Unpack UPS inbound and outbound shipments daily
Requirements: General aptitude for technology
- Ability to lift 75lbs
- Ability to multi-task proficiently
- Ability to thrive in a team environment
Having machine shop or customer service experience is a big plus
Please submit your resume and we will contact you if interested. We do not have the bandwidth to field calls or unscheduled in person visits in reference to this position.
www.qtstools.com
Job Type: Full-time
Pay: $40,000.00 - $56,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable working in a fast-paced environment handling multiple customer requests at the same time?
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Baton Rouge, LA 70809 (Preferred)
Work Location: In person
Salary : $40,000 - $56,000