What are the responsibilities and job description for the Production Supervisor position at Quality Textile Services, Inc.?
Benefits include: 401k, Health Insurance, Dental Insurance, Vision Insurance, Short Term Disability Insurance, PTO
Starting pay $25.00 per hour
POSITION SUMMARY:
The Production Supervisor is responsible for leading daily production operations to achieve plant objectives in Safety, Quality, Delivery, and Cost. This position provides direct leadership to 20 to 35 full-time and temporary associates, ensuring production goals are met while maintaining compliance with company policies and Healthcare Laundry Accreditation Council (HLAC) standards. The Production Supervisor promotes a culture of accountability, continuous improvement, and employee development.
ESSENTIAL FUNCTIONS:
- Production Planning and Workflow
- Monitor hourly production performance, labor efficiency (PPOH), staffing levels, and workflow to ensure daily production goals are met.
- Coordinate staffing assignments, cross-training, and temporary labor to meet changing production demands while controlling overtime.
- Monitor work-in-process inventory and support Kanban inventory systems to maintain efficient production flow.
- Documentation and Communication
- Accurately document employee attendance, productivity, training, disciplinary actions, incident reports, and production records.
- Coordinate with Maintenance, Transportation, Customer Service, and other departments to resolve operational issues quickly and effectively.
- Safety, Quality, and Compliance
- Ensure compliance with all safety policies, HLAC standards, and company operating procedures.
- Perform routine quality inspections to confirm clean healthcare textiles meet established standards before shipment.
- Maintain a clean, organized, and audit-ready work environment by applying 5S and Lean Manufacturing principles.
- Leadership and Continuous Improvement
- Supervise, coach, and develop production associates and team leads through training, performance feedback, and clear accountability.
- Investigate production issues, quality concerns, accidents, and near misses; identify root causes and implement corrective actions.
- Support continuous improvement initiatives that eliminate waste, improve efficiency, reduce costs, and enhance customer satisfaction.
- Perform special projects and other duties as assigned by the Plant Manager.
QUALIFICATIONS:
- High school diploma or GED required; associate's degree or additional technical education preferred.
- Minimum 2 to 5 years of supervisory experience in manufacturing, industrial laundry, or a related production environment.
- Experience leading teams of 20 or more employees.
- Strong leadership, communication, coaching, conflict resolution, and employee development skills.
- Knowledge of Lean Manufacturing, continuous improvement, and KPI-driven operations preferred.
- Proficiency with Microsoft Office and production reporting systems.
- Ability to analyze production metrics and make sound operational decisions in a fast-paced environment.
- Ability to stand, walk, bend, push, pull, and lift up to 35 pounds throughout the workday.
- Willingness to work flexible schedules, including evenings, weekends, holidays, and overtime as business needs require.
Salary : $25