What are the responsibilities and job description for the In Home Sales - Plumbing position at Quality Service Company?
In Home Sales - Plumbing
Uncapped Earning Potential | High Demand Leads | No Cold Calling
Quality Service Company isn't just another HVAC company-we're a team built on doing things the right way. Since 2003, we've earned our reputation in Florence by delivering honest, dependable service without cutting corners. We believe great work starts with great people, which is why we invest in our team, support their growth, and create an environment where you're empowered to take pride in what you do. If you're someone who values quality over quick fixes, clear communication, and being part of a company that truly stands behind its work, you'll fit right in here.
We're looking for a driven, customer-focused Sales Specialist to help homeowners take the next step in solving their plumbing issues. This is not a pushy sales role - it's about listening, educating, and confidently guiding customers to schedule service with a team they can trust.
Plumbing isn't optional - when something goes wrong, homeowners need help fast. That means you're not selling something people don't want - you're helping them solve a real problem and connecting them with a trusted professional.
Compensation: Base of $30,000 - $50,000 Commissions. Uncapped Earning Potential!
What We Offer:
- Health Plan
- Paid Time Off
- 7 Paid Holidays per year
- 401(k) with company match (after 6 months)
- Life Insurance
- Company vehicle, uniform, telephone, and tablet
- Ongoing training and support
What You'll Do
- Speak with homeowners via phone, text, and online inquiries
- Understand customer needs and concerns, then recommend scheduling service
- Convert inbound and outbound opportunities into booked appointments
- Build rapport quickly and create a positive, professional experience
- Follow up with unscheduled leads to secure appointments
- Work closely with dispatch and service teams to ensure a smooth handoff
- Accurately document customer interactions in the system
What We're Looking For
- Valid Driver's license and insurable driving record
- Strong communication skills - confident, clear, and personable
- Ability to build trust quickly over the phone
- Sales mindset with a customer-first approach
- Organized and detail-oriented
- Comfortable handling objections and guiding conversations
- Self-motivated with a sense of urgency
- Previous experience in sales, customer service, or call center roles preferred (but not required)
Salary : $30,000 - $50,000