Tow Truck Operator

Job Summary
We are seeking a dynamic and dedicated Tow Truck Operator to join our team and play a vital role in providing reliable roadside assistance and vehicle recovery services. As a Tow Truck Operator, you will be responsible for safely transporting vehicles, assisting customers in distress, and maintaining the operational readiness of tow trucks. This role offers an energetic environment where your mechanical skills and customer service abilities will shine, ensuring prompt and professional service every time.

Responsibilities

• Operate tow trucks, including flatbed and traditional tow trucks, to recover and transport vehicles safely and efficiently.
• Assess vehicle conditions using automotive diagnostics and mechanical knowledge to determine the best recovery approach.
• Load and unload vehicles carefully, utilizing equipment such as forklifts when necessary, ensuring no damage occurs during transit.
• Engage with customers professionally, providing excellent customer service while managing conflicts or concerns with tact and clarity.
• Maintain accurate records of all recoveries, loads, unloads, and vehicle details for reporting purposes.
• Conduct routine inspections of tow trucks to ensure mechanical integrity and safety compliance; perform basic automotive repairs as needed.
• Follow all safety protocols and traffic laws during operations to ensure personal safety and that of others on the road.

Requirements

• Mechanical knowledge with hands-on mechanic experience, especially in automotive diagnostics and repair.
• Proficiency in operating flatbed tow trucks, traditional tow trucks, forklifts, and other related equipment.
• Strong understanding of manual transmissions and vehicle loading procedures.
• Ability to load & unload vehicles efficiently while adhering to safety standards.
• Excellent conflict management skills to handle difficult situations calmly and professionally.
• Prior experience in automotive repair or mechanic roles is highly desirable.
• Physical ability to lift heavy objects, stand for extended periods, and perform manual tasks required for vehicle recovery operations. Join us if you’re passionate about helping people in their time of need while showcasing your mechanical expertise! This is an exciting opportunity to work in a fast-paced environment where your skills make a real difference every day.

Pay: $20.00 - $28.00 per hour

Work Location: In person

Salary : $20 - $28