What are the responsibilities and job description for the Administrative Assistant position at Quality Plumbing, Heating & Air Conditioning?
Administrative Assistant - Plumbing & HVAC Company
Quality Plumbing is looking for an organized, personable secretary to join our team.
Responsibilities:
- Answer incoming phone calls and respond to customer inquiries
- Schedule service calls and appointments for plumbers and HVAC technicians
- Dispatch technicians to job sites and manage the daily schedule
- Prepare and send customer invoices; assist with billing and payment tracking
- Maintain accurate records of jobs, customers, and schedules
- Take on additional administrative tasks and special projects as assigned
What We're Looking For:
- Strong communication and phone etiquette
- Comfortable multitasking in a fast-paced environment
- Basic computer skills (email, scheduling software, spreadsheets)
- Willingness to learn - training will be provided for billing, dispatch software and other job-specific tasks
- Reliable, detail-oriented and a team player
- Prior office, dispatch or customer service experience a plus but not required
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $25