What are the responsibilities and job description for the Commercial Service Technician position at Quality Overhead Door?
Come join our team and open the door to an amazing career at Quality Overhead Door! We have an immediate need for a Commercial Service Technician at our Toledo, OH location.
Quality Overhead Door is the leading garage door company serving Northwest Ohio and Southeast Michigan. We believe in not only being a business of integrity, but a part of our community. With our commitment to quality, professionalism, and customer satisfaction, we have built a solid reputation as a trusted provider of garage door installation, maintenance, and repair services. Our team of experts is known for their attention to detail and commitment to delivering the best solutions for our customers' needs.
Summary
In the role of Commercial Service Technician you will be responsible for maintaining systems, troubleshooting problems, and making repairs.
Duties
- Basic diagnostic, troubleshooting, and repair of commercial garage doors & related products.
- Perform preventive maintenance services.
- Maintain paperwork and records as necessary.
- Communicate effectively with team members and customers to ensure satisfactory service.
- Maintain safe, secure, and healthy work environment
Requirements
- Must be at least 21 years of age.
- Must possess a valid Driver’s License
- Must have an acceptable MVR to be added to our auto insurance policy.
- Must have dependable, reliable transportation to and from our base office location.
- Previous experience in garage door service/installation or similar skilled trade
Preferred Qualifications
- Previous commercial electrical experience is strongly preferred - preference will be given to those candidates with direct experience.
- Experience in garage door service/install or similar skilled trade.
- Welding, OSHA 10, first aid, and/or CPR certification(s)
- Basic knowledge of construction and hand tools
- Mechanical Inclination
Skills
- Willingness to learn
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Customer service orientated mindset
- Adaptability to changing work environment
- Ability to work independently and collaboratively in a fast-paced environment
- Strong communication and interpersonal skills
Work Conditions
- Non-climate-controlled environment – will be working in all weather conditions.
- Frequently walking, standing, bending, climbing ladders, using lift equipment, and lifting up to 50 lbs.
Benefits
We are proud to offer a robust benefits package to our Team Members including:
- Competitive salary
- Medical, dental, and vision insurance with multiple plan options
- Short- and Long-Term Disability
- Employer-paid Life Insurance with buy-up options
- Accident Care
- Hospital Indemnity
- 401(k) with Employer Match
- Generous Paid Time Off (PTO)
- Paid holidays
- Team member recognition & reward programs
Core Values
At Quality Overhead Door, we base our actions on the following core values and request the same from all Team Members:
- Teamwork – we operate as a team and succeed together.
- Grit – we have the courage, strength, and character to persevere.
- Sincerity – we are transparent and trustworthy.
- Development – we strive for continuous improvement, both professionally and personally
We are an (EOE) Equal Opportunity Employer.
