Family Support Specialist

Job Summary

We are seeking a compassionate and proactive Family Support Specialist to join our dedicated team. In this vital role, you will provide comprehensive support to families and children navigating complex social and emotional challenges. Your expertise will help foster safe, stable, and nurturing environments for high-risk populations, including those involved with child welfare and child protective services. This position offers an exciting opportunity to make a meaningful impact by empowering families, coordinating resources, and ensuring the well-being of vulnerable children and individuals with disabilities. Your energetic approach and strong communication skills will drive positive outcomes in diverse community settings.

Duties

• Collaborate with families to develop tailored support plans that address their unique needs and circumstances
• Provide crisis intervention and crisis management during emergency situations to ensure safety and stability
• Assist families in navigating child protective services, child welfare systems, and social services agencies
• Conduct assessments related to child & family services, including home visits and safety evaluations
• Offer guidance on childcare practices, conflict management, and working with culturally diverse communities
• Maintain detailed documentation of client interactions, service plans, and progress reports using Microsoft Office tools
• Facilitate communication between clients, service providers, and community organizations to promote coordinated care
• Deliver first aid and CPR when necessary to ensure immediate safety during emergencies
• Support clients with disabilities by connecting them with appropriate resources and accommodations
• Advocate for high-risk populations by providing emotional support, conflict resolution, and resource linkage

Qualifications

• Proven experience working with children, families, or in social services settings
• Knowledge of child protective services, child welfare policies, and child & family services best practices
• Strong crisis intervention skills combined with effective crisis management techniques
• Proficiency in Microsoft Office applications for documentation and reporting purposes
• Certification in first aid and CPR is required; additional certifications in child welfare or social work are preferred
• Bilingual abilities are highly desirable to serve diverse communities effectively
• Experience working with individuals with disabilities or high-risk populations is a plus
• Excellent communication skills—both written and verbal—to engage clients empathetically and clearly
• Ability to handle sensitive situations with professionalism while maintaining confidentiality
• Demonstrated conflict management skills to de-escalate tense situations calmly

Join us in making a difference! This paid position offers a dynamic environment where your dedication helps build stronger families and healthier communities. We value energetic professionals committed to supporting vulnerable populations through compassionate care, resource coordination, and effective communication.

Pay: $17.00 - $28.00 per hour

Expected hours: 15.0 – 40.0 per week

Experience:

• Working with children with severe emotional distress: 2 years (Required)

Work Location: In person

Salary : $17 - $28