What are the responsibilities and job description for the Human Resources Manager position at Quality Moments Behavioral Health?
Join a Mission That Matters
At Quality Moments Behavioral Health Services, we believe that no one walks alone. We are a trauma-informed organization committed to delivering high-quality, compassionate care to children, families, and adults across Ohio.
We are seeking a dedicated and strategic HR Manager to support and strengthen our growing workforce while helping to cultivate a positive, compliant, and people-centered workplace culture.
Position Overview
The HR Manager plays a critical role in overseeing daily human resources operations, ensuring compliance with regulatory requirements, and supporting leadership in building a strong, engaged workforce. This individual will serve as a trusted partner to managers and staff, balancing operational excellence with a compassionate, employee-focused approach.
Key Responsibilities
- Oversee and manage day-to-day HR operations including employee relations, onboarding, and compliance
- Ensure adherence to all federal, state, and local employment laws, including Medicaid and CARF-related standards
- Support recruitment, hiring, and onboarding processes in collaboration with People Services
- Provide guidance and coaching to supervisors on performance management, disciplinary actions, and conflict resolution
- Maintain accurate employee records and HR systems (BambooHR or similar platforms)
- Assist in the development and implementation of HR policies, procedures, and workforce initiatives
- Support audits, accreditation processes, and internal quality improvement efforts
- Promote a positive, trauma-informed workplace culture aligned with Quality Moments’ core values
Qualifications
- Bachelor’s degree in Human Resources
- Minimum of 3–5 years of HR experience, preferably in healthcare or behavioral health
- Strong knowledge of employment laws and HR best practices
- Experience with HRIS systems (BambooHR preferred)
- Experience with Workers Comp and Benefit Packages
- Excellent communication, problem-solving, and organizational skills
- Ability to handle sensitive information with professionalism and confidentiality
- SHRM-CP, SHRM-SCP, or PHR certification preferred
What We’re Looking For
- A steady, solutions-focused leader who brings structure and clarity
- Someone who can balance compliance with compassion
- A professional who thrives in a fast-paced, mission-driven environment
- A team player who builds trust and strong working relationships across all levels
Why Join Quality Moments?
- Be part of a growing organization making a real impact in the community
- Work in a supportive, mission-driven, and values-based culture
- Opportunities for professional growth and leadership development
- Competitive salary and benefits package