What are the responsibilities and job description for the Assistant Community Manager LIHTC - Heritage Villas position at Quality Management Group Inc?
About Us
At Quality Management Group, Inc., we manage communities that residents are proud to call home. We are committed to service, respect, and preserving the homes and communities we’re entrusted to care for—with an eye toward the future.
We empower our employees to lead with purpose and integrity while growing responsibly, using technology, and maximizing owner satisfaction. Our culture is built on Trust, Respect, Development, Adaptability, and Sustainability.
Position Summary
We are seeking an Assistant Community Manager with experience in affordable housing (LIHTC) to support the daily operations, compliance, leasing, and resident satisfaction at a dynamic community. This is a key role focused on occupancy, compliance, and customer service.
Responsibilities
- Assist with day-to-day operations of the property alongside the Community Manager
- Ensure compliance with LIHTC/Tax Credit regulations
- Process applications, certifications, and maintain resident files in Yardi
- Post resident payments, prepare deposits, and assist with financial reports
- Help coordinate unit turns and move-ins to maintain high occupancy
- Support leasing, marketing efforts, and traffic tracking
- Address resident concerns and build a welcoming community atmosphere
- Maintain communication with resident services and internal teams
Qualifications
- 1 year experience in property management (required)
- LIHTC/Tax Credit compliance experience (required)
- Experience in permanent supportive housing (preferred)
- Proficiency in Microsoft Office and Yardi (preferred)
- Excellent customer service, organization, and communication skills
- High school diploma or equivalent (required)
What We Offer
- A mission-driven, inclusive workplace
- Training and growth opportunities
- A chance to make a meaningful difference in residents’ lives
- Competitive compensation
Physical Requirements
- Ability to sit, walk, and perform standard office and property duties
- Lift up to 30 lbs occasionally
- Work both indoors and outdoors in varying weather conditions