Security Low Voltage Technician

Job Summary

The Security Technician is responsible for installing, maintaining, and troubleshooting a variety of security systems and equipment in commercial and/or residential settings. This includes intrusion alarms, access control systems, CCTV (closed-circuit television) systems, and other related technologies. The Security Technician will work independently and as part of a team to ensure the effective operation of security systems, mentor and train installers and provide excellent customer service, communication and progress reporting.

Installation:

• Install and configure security systems, including running and terminating cables, mounting equipment (sensors, control panels, cameras), and connecting devices during regular hours or after hours and weekends.
• Lead the execution of individual projects from start to finish.
• Provide daily/weekly updates to FM/Lead Tech as needed.
• Program and test systems to meet customer needs and specifications.
• Read and interpret blueprints and wiring diagrams.
• Adhere to industry best practices, codes, safety and customer standards.

Troubleshooting and Repair:

• Diagnose and repair malfunctions in security systems and equipment.
• Identify and resolve technical issues related to wiring, connections, programming, and system components.
• Respond to service calls in a timely and efficient manner.

Maintenance:

• Perform routine inspections and preventative maintenance on security systems.
• Test and calibrate system components to ensure optimal performance.
• Keep accurate records of service calls, maintenance activities, and repairs.

Customer Service:

• Provide technical support and training to customers on the operation of their security systems.
• Communicate effectively with customers when required to understand their needs and concerns.
• Maintain a professional demeanor and provide excellent customer service.

Other:

• Stay up-to-date on the latest security technologies and industry trends.
• Take proper care of the vehicle and/or tools assigned to him by the company.
• Maintain a clean and organized work area.
• Adhere to company policies and procedures.
• Required to participate in an on-call rotation for after-hours service.

Qualifications:

Education: High school diploma or equivalent. Technical school training in electronics, security systems, or a related field is preferred.

Experience: 2 years of experience installing and servicing security systems. Relevant certifications (e.g., Ccure 9000, Genetec, Lenel, Brivo, Eagle Eye, ESA) are a plus.

Skills:

• Strong knowledge of security system components, wiring, and networking.
• Proficiency in troubleshooting and repairing electronic equipment.
• Ability to read and interpret blueprints and technical diagrams.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver's license and clean driving record.
• Lift and boom lift certification training.
  

Physical Demands:

• Ability to lift and carry equipment up to 75 pounds.
• Ability to climb ladders, work in confined spaces, and at heights.
• Ability to work outdoors in various weather conditions.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person