Lead Quality Technician

Join the Quality Liaison Services Team – A Leader in Quality Assurance Solutions

QLS is a trusted third-party quality assurance partner, working closely with suppliers and manufacturers across North America. We serve a wide range of industries including medium-to-heavy-duty vehicles, buses, powersports, recreational vehicles, aerospace, defense, and more.

For over 20 years, QLS has built a strong reputation as an industry leader by delivering high-quality, results-driven solutions. Acting as an extension of our clients’ teams, we provide critical quality services such as sorting and inspection, containment, rework and repair, wire harness repair, and controlled shipments.

At QLS, we’re committed to helping our clients achieve operational excellence—one part, product, and process at a time.

Candidates must be located in the Greensboro / Winston-Salem North Carolina Metropolitan Area.

Job Summary:

The Lead Quality Technician oversees the quality inspector team. The Lead Quality Technician works in production facilities and customer locations to make sure that products being produced or sold meet the expectations of our customer. A Lead Quality Technician examines materials to make sure they meet the provided quality standards and expectations, and then records the inspection results in our project tracking system. Lead Quality Technicians may also follow up with the appropriate customer channels when repairs are completed, or rejects are found.

Supervisory Responsibilities:

• Oversee onsite team and report any issues to corporate operations team.
• Review onsite quality team’s reporting and timekeeping.

Duties/Responsibilities:

• Oversee and supervise onsite quality inspector team ensuring proper communication and efficient use of team’s time.
• Report any issues with resources to upline management.
• Be the onsite customer service liaison and report any issues to corporate office.
• Inspect using industry-appropriate methods, such as comparing to standards, measuring features, and examining functionality.
• Record inspection results by completing reports (summarizing parts: good, repaired, and rejected) and inputting data company quality database.
• Establish and ensure standards and workflow for the inspection process are followed.
• Work with customer to understand provided work instructions.
• Communicate effectively and often with other team members.
• Review reports and timecards for onsite quality team.
• Adhere to work site rules and guidelines.
• Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values

Required Skills/Abilities:

• Supervisory skills
• Communication skills
• Keen eye for detail
• Smart Device literacy (Cell phone, tablet)
• Familiarity with technology; some experience with MS Office Suite
• Ability to consistently identify mistakes across thousands of inspections
• Ability to closely follow quality standards
• Decision-making skills as in acceptable / not acceptable features
• 80% Travel Availability
• Ability to travel to multiple customer facilities
• Ability to properly use basic measuring devices preferred: Calipers, Micrometers, etc.
• Ability to read engineering drawings preferred
• Must have and maintain a valid driver's license in good standing through employment.
• Travel Lead Quality Technician: Must be able to travel 80% or more of the time based on project or role requirements, which may include extended stays at customer sites and varying work hours.

Education and Experience:

• High school diploma or GED.
• Previous quality assurance experience.
• Three years manufacturing experience preferred.
• IPC Certification, preferred.
• Electronic wiring experience preferred
• Forklift Certification preferred.

Physical Requirements:

• Must be able to lift, up to 50 pounds at times.
• Must be able to work safely in a noisy area with many odors present.
• Ability to stand for a minimum of eight hours a day.
• Must be able to access various departments of a given location.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
• Visual acuity necessary to perform a given task

Benefits:

• Health insurance (Medical, Dental, and Vision)
• WE OFFER WEEKLY PAY!!!!!!
• 401K with company matching with up to 3%
• Great PTO!
• We offer and encourage development of our employees by offering certification courses.
• Additional benefits include: long-term, and short-term disability, and life insurance.
• Employee Referral Bonus of $500

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Leadership: 3 years (Required)
• Quality assurance: 3 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $23 - $28