What are the responsibilities and job description for the Inside Sales Representative position at Quality Liaison Services of North America?
QLS is a third-party quality assurance liaison that works directly with suppliers and manufacturers throughout North America across a broad range of industries including medium-to-heavy-duty vehicles, buses, powersports, recreational vehicles, aerospace, and defense. QLS acts as an extension of our customers’ organizations, providing a variety of quality-related services including supplier representation, sorting and inspection, containment, rework and repair, wire harness repair, and controlled shipments.
This is a full-time on-site role for an Inside Sales Representative located in Nashville, TN. The Inside Sales Representative will be responsible for tasks including managing customer relationships, ensuring customer satisfaction, generating leads, handling customer service inquiries, and managing accounts. Daily activities will involve communicating with clients, understanding their needs, and ensuring they receive high-quality service from our team.
- Experience in Inside Sales and Lead Generation
- Customer Service and Customer Satisfaction skills
- Account Management experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Previous experience in quality assurance or related industries is a plus