What are the responsibilities and job description for the Night Auditor/Front Desk Clerk 11:00PM to 7:00AM position at Quality Inn Warrensburg?
Job Overview
Must be reliable. We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires a blend of administrative skills and a passion for guest relations, making it essential for maintaining high standards of hospitality.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries, requests, and complaints with professionalism and care.
- Maintain accurate records of guest information and reservations.
- Conduct night audits as required to ensure financial accuracy.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about local attractions, services, and amenities to enhance the guest experience.
- Assist in managing hotel management software to streamline operations.
- Uphold the highest standards of cleanliness and organization at the front desk area.
Skills
- Must be a night person
- Strong customer service skills with a focus on guest relations.
- Can count money
- Ability to perform night audits effectively.
- Excellent interpersonal skills to foster positive relationships with guests and team members.
- Proficiency in using hotel management software and other relevant technology.
- A proactive approach to problem-solving in high-pressure situations.
- Knowledge of resort services and local attractions is beneficial.
Join our team as a Front Desk Agent where you can make a difference in the guest experience while working in a dynamic environment!
Job Type: Part-time
Pay: From $15.00 per hour
Ability to Commute:
- Warrensburg, MO 64093 (Required)
Work Location: In person
Salary : $15