What are the responsibilities and job description for the Front Desk Associate position at Quality Inn & Suites Limon?
Quality Inn & Suites in Limon is seeking a friendly, reliable, and customer-focused Front Desk Agent to join our team. As the first point of contact for guests, you will play a key role in providing exceptional service and creating a welcoming environment. Responsibilities include checking guests in and out, handling reservations, answering phones, and assisting with guest inquiries.
Key Responsibilities:
- Greet and assist guests with check-in/check-out processes
- Answer phone calls and manage room reservations
- Handle guest concerns and provide accurate information about hotel amenities and local attractions
- Process payments and maintain accurate records
- Ensure the front desk and lobby areas are clean and organized
- Work closely with housekeeping and maintenance teams
Qualifications:
- High school diploma or equivalent
- Previous hotel or customer service experience preferred
- Excellent communication and organizational skills
- Ability to work independently and handle multiple tasks
- Basic computer skills and familiarity with reservation systems (training provided)
Benefits:
- Competitive pay
- Flexible scheduling
- Employee discounts
- On-the-job training
- Friendly and supportive team environment
Job Types: Full-time, Part-time
Pay: From $15.16 per hour
Work Location: In person
Salary : $15