What are the responsibilities and job description for the Front Desk Associate position at Quality Inn - Savage, MN?
Job Summary
We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your enthusiasm and organizational skills will ensure a smooth flow of daily operations, creating a positive experience for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise in a dynamic environment.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls to appropriate departments or personnel
- Manage housekeeping list for the day and multi-task in room quality checks.
- Perform data entry, and check-out and check in process using the Choice Advantage system
- Support office management tasks such as supply inventory, assisit in office organization, and property maintenance inquireis.
- Assist with clerical duties including typing, photocopying, and managing daily occupancy data.
- Provide customer support by addressing inquiries professionally and courteously, ensuring excellent customer service at all times
Skills
- Proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment
- Excellent phone etiquette and communication skills; bilingual abilities are a plus for serving diverse clients
- Experience with office management tasks such as office organizing, inventory check list, and coordinating with housekeeping staff.
- Knowledge of front desk procedures, clerical practices, and administrative support functions
- Ability to handle sensitive information discreetly while demonstrating strong time management skills
Join us as a Front Desk Associate and become a key contributor to our welcoming environment! Your proactive attitude and dedication will help us deliver outstanding service while supporting the daily operations of our organization. We value energetic professionals eager boost our LTR scores and increase revenue.
Pay: $15.50 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $16 - $20