What are the responsibilities and job description for the Front Desk Associate position at Quality Inn-Oneida?
Looking for Hotel Front desk clerk, Customer Service with experience. Need part-time or full- time with reliability! With long term bases. Must apply in person at following location Mon-Fri 9.00AM-6.00PM
Quality Inn By Choice Hotels International.
215- Genesee Street
Oneida, NY 13421
Contact : super8oneida@yahoo.com
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Schedule:
- 8 hour shift
Work Location: In person
Company Overview
Quality Inn By Choice Hotels Worldwide is the largest budget hotel chain globally, providing affordable accommodations across the United States, Canada, and China. As a subsidiary of Choice Hotels Worldwide, we are dedicated to delivering excellent hospitality and customer service to our guests.
Summary
As a Front Desk Agent at Quality inn, you will be the first point of contact for our guests, ensuring a welcoming and efficient check-in experience. This role is vital in upholding our commitment to exceptional guest service and satisfaction.
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the check-in and check-out processes efficiently.
- Handle guest inquiries and resolve issues promptly to ensure satisfaction.
- Maintain accurate records of room availability and reservations.
- Provide information about hotel services and local attractions to enhance guest experience.
- Assist in managing phone systems and responding to calls professionally.
- Collaborate with housekeeping and maintenance staff to ensure guest needs are met.
Requirements
- Previous experience in customer service or hospitality preferred.
- Strong communication skills with a focus on guest relations.
- Ability to handle multiple tasks in a fast-paced environment.
- Bilingual or multilingual abilities are a plus.
- Familiarity with hotel management software is beneficial but not required.
If you have a passion for hospitality and enjoy creating memorable experiences for guests, we invite you to apply today to join our team at Quality Inn By Choice Hotels!
Job Types: Full-time, Part-time
Pay: $16.00 - $16.50 per hour
Expected hours: 30.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Benefits:
Employee Discounts, Job Training, Reduced or Flexible HoursSalary : $16 - $17