RECRUITER AND HUMAN RESOURCE ASSISTANT

Quality Gold, Inc. is a family-owned global company founded in 1979.  We are headquartered in Fairfield, Ohio, and operate within the United States, Canada, and India.  As a wholesale distributor and manufacturer, we offer more than 165,000 jewelry and gift products that are available to ship same day, and more than 150,000 items available via special order.  We actively serve more than 15,000 retailers across the United States, its territories, and Canada.

At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry – we're about growth and innovation.  As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele.  Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to our customers.  We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success.

BENEFITS: We offer a comprehensive benefits package that includes the following:

Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date.  Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service.  Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment.  Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more!

SUMMARY: The Recruiter/HR Assistant supports the daily functions of the Human Resource department, including recruiting, onboarding, benefits administration, maintenance of personnel and policy records, and compliance with employment laws and company policies.  This position serves as a key resource and experience for employees during the hiring and onboarding process. 

ESSENTIAL FUNCTIONS:

• Create a positive applicant experience by assisting and coordinating with the hiring manager in finding the most qualified applicant in the recruitment process, which includes posting job openings, conducting seasonal hiring, phone screening applicants, conducting some face-to-face interviews, creating and making job offers, and providing all communication to applicants, including rejection letters. 
• Create a pipeline of applicants through multiple sourcing and attending local career fairs.
• Conducts new hire and re-hire employee orientations, which include policy introduction and benefit enrollment meetings explaining company benefits. 
• Maintains accuracy and confidentiality of all physical and electronic personnel and training records per company policy and legal requirements.
• Answers the applicant and employee frequently asked questions about HRIS systems, standard policies, benefits, training, hiring processes, etc.
• Performs periodic audits of HR files and records to ensure all required documents are collected and filed appropriately.
• Process all off-boarding steps, which include sending electronic exit interviews, updating employee records, ensuring benefit updates and COBRA administration are processed accordingly, and maintaining employee lockers. 
• Create various reports using HRIS and personnel records as needed.
• Assist and coordinate employee engagement events, recognition, and training initiatives. 
• Assist with employee-related correspondence.
• Collect information from management and employees and create a quarterly newsletter.
• Assists with audits and special projects as assigned.
• Regular attendance and compliance with the Company’s handbook policies and procedures.

SUPERVISORY RESPONSIBILITIES:  No supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES:

• Excellent verbal and written communication skills.
• Strong organizational, follow-up, and time management abilities.
• Attention to detail.
• Ability to handle confidential information with discretion.
• Proficient with Microsoft Office Suite.
• Ability to work collaboratively across departments and with all levels of staff.
• Active listening skills.
• Basic mathematical skills.
• Demonstrates patience, empathy and understanding.
• Ability to work in a fast-paced, multi-task environment.

PHYSICAL DEMANDS:

• Sitting at a desk, using a computer keyboard and mouse with hands and fingers and viewing a computer screen for long periods of time.
• May occasionally stand for long periods of time.
• Occasionally walk on level surfaces and up and down stairs.
• Bending, stretching, reaching, pinching, seeing, pushing, pulling and lifting up to 25 pounds.
• Occasional use of cleaning supplies for cleaning out former employee lockers.

WORK ENVIRONMENT: This position is working in an indoor, climate-controlled office environment for the majority of the job.  This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, TVs, filing cabinets and fax machines.

This position may require occasional visits to the Company’s secure area of the building.  Individuals working in the "secure area" must follow the Company's Secure Area Dress Code and Security policies and procedures.  All clothing must be free from metal, and no metal may be worn into the secure area of the building.  Any metal inside or outside the body due to a medical condition must be visually inspected, or reasonable accommodations may be made.

POSITION TYPE AND EXPECTED HOURS OF WORK: Full-time hours of Monday through Friday from 8:30 a.m. to 5:00 p.m.  Overtime hours may be required during peak season and slight schedule variations based on interview and orientation times.

TRAVEL: Negligible

REQUIRED EDUCATION AND EXPERIENCE:

• High School diploma or GED
• One or more years of experience in a recruiting/hiring role.

PREFERRED EDUCATION AND EXPERIENCE:

• Experience working in a HR department.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person’s age, disability, gender, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status. 

OTHER DUTIES: This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities.  Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Quality Gold participates in the Department of Homeland Security and Social Security Administration’s E-Verify program.  E-Verify