What are the responsibilities and job description for the Catering Manager position at Quality Foods Restaurant Group?
Job Summary
We are seeking an energetic and detail-oriented Catering Manager to lead our catering operations with enthusiasm and precision. In this pivotal role, you will oversee all aspects of catering services, ensuring exceptional food quality, outstanding customer experiences, and efficient management of resources. Your leadership will drive the success of our catering events, from small gatherings to large-scale functions, fostering a vibrant hospitality environment that delights clients and exceeds expectations. This position offers an exciting opportunity to showcase your networking expertise, management skills, and passion for delivering memorable food experiences.
Catering Sales & Client Development
- Actively drive catering and private event sales through relationship building, networking, outreach, and exceptional guest follow-up.
- Respond to incoming catering and event inquiries within 24–48 hours.
- Develop and maintain relationships with corporate clients, donors, community partners, and repeat guests to increase revenue opportunities.
- Collaborate with restaurant leadership and marketing teams to support catering promotions, partnerships, and community engagement opportunities.
- Track sales performance, event revenue, booking trends, and related operational metrics.
- Support annual and quarterly catering revenue goals and sales strategies.
Catering & Event Operations
- Lead the planning, coordination, and execution of onsite private events and offsite catering functions, ensuring exceptional hospitality and alignment with Brand Momentum standards.
- Manage event logistics, including staffing, timelines, rentals, communication, setup, breakdown, and service execution.
- Collaborate with management teams to ensure seamless event preparation and execution.
- Maintain strong organizational systems for event communication, scheduling, and operational follow-through.
Restaurant Operations Leadership
- Serve as a member of the restaurant management team and regularly work on restaurant management floor shifts based on operational needs and availability.
- Support daily FOH operations, including service execution, guest recovery, coaching, shift leadership, and adherence to service standards.
- Model hospitality excellence and support a culture of accountability, professionalism, and teamwork.
- Assist with training and reinforcing brand service standards and operational expectations.
Intern Training & Development
- Provide hands-on training and mentorship for interns in catering operations, service standards, event execution, and guest engagement.
- Model professional communication and leadership in fast-paced, guest-facing environments.
- Partner with program staff and restaurant leadership to support intern growth, development, and progression through the internship program.
Team Collaboration & Leadership
- Work collaboratively with FOH, BOH, and program teams to integrate interns into catering and restaurant operations.
- Foster a culture of mentorship, hospitality, flexibility, and operational excellence.
- Support additional operational responsibilities and special projects as assigned by restaurant leadership.
Requirements
- Proven experience in food service management, catering operations, or restaurant management
- Demonstrated leadership in managing hospitality teams, supervising staff, and coordinating large-scale food events
- Extensive knowledge of food preparation methods, sanitation procedures, and food safety standards
- Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced environment
- Excellent communication skills for client interaction, team leadership, and vendor coordination
- Familiarity with kitchen management tools such as POS systems and inventory software
- Strong understanding of cost control practices within the food and beverage industry
- Previous experience in banquet services or large event catering is highly desirable
Join us as a Catering Manager to lead dynamic teams in creating extraordinary culinary experiences. Your passion for food combined with your management expertise will inspire excellence across every event. We are committed to supporting your growth in a vibrant hospitality environment where your leadership makes a lasting impact!
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20 - $25