What are the responsibilities and job description for the Patient Care Specialist position at Quality DME, Inc.?
Quality DME is a privately owned company that was established in 2007 with a goal to create a customer focused CPAP provider. Since 2018, we have nearly doubled in size and are actively expanding throughout the region. As Quality DME has grown, we work to maintain the two founding principles within the company: facilitate employee development and provide superior client satisfaction. We strive to ensure experience to our staff for the achievement of their ambitions and to build lasting careers while providing our clients the best possible outcomes.
The Patient Care Specialist within the Resupply Department is the entry point to such growth.
Responsibilities:
· Process medical equipment supply orders using Electronic Medical Database Software
· Answer and respond to patient phone calls
· Submit authorizations for equipment as needed
· Utilize inter-and-cross-departmental communication to maintain goals and objectives
· Reach out to patients as requested by physicians
Expectations:
· Ability to type at least 50 words per minute.
· Proficiency in Excel, Word, Outlook, etc
· Proficiency in communication, both written and verbal
· Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
This is a full-time position in our office, Monday through Friday, 8:30am- 5:30pm.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21 - $22