Analyst - Contracts

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

Job Summary: The Analyst - Contracts is responsible for maintaining customer contracts in accordance with standardized practices. In addition, the position maintains all rate schedules that are set up in our industry specific software program to ensure that orders and invoices rate appropriately according to agreed contract with customer. The role of the Analyst - Contracts, specifically interacts very closely with both our pricing team and operations to ensure the contract and systems are operating effectively.

Duties/Responsibilities:

• Ensure customer contract structure follows the guidelines established by customer requirements and standard processes of Quality Carriers, Inc.
• Input rates correctly using system of record
• Respond to internal/external customer requests timely and accurately
• Provide support as needed to operations team to troubleshoot potential issues
• Understand fundamental processes as they pertain to the process of Billing and Rating Master Orders
• Ability to communicate effectively with internal and external customers with a basic understanding of the business and commonly referred to acronyms/verbiage

Skills/Abilities:

• 2 years related experience in a similar billing role
• Intermediate Skills in Microsoft Excel
• Ability to Multitask
• Excellent Verbal and Written Communication
• Strong Attention to Detail
• Problem Solving
• Dispute Resolution in regard to root cause analysis
• Excellent Organization skills
• Team Mentality
• Self-Motivated

Education and Experience:

• Preferred: Bachelor’s Degree in Business or Finance related field
• Required: Associate degree in Business or Finance

Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Travel: 0%

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.