What are the responsibilities and job description for the Dispatcher position at Quality Care Transportation?
Job Title: Dispatcher – School & NEMT Transportation
Company: Quality Care Transportation, Inc. (QCT)
Location: Minneapolis–Saint Paul Metro Area
Job Type: Full-time and Part-time
Pay: $15.00 – $20.00 per hour (based on experience)
Schedule: Monday–Friday | Split Shift or Midday Coverage
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Job Summary
Quality Care Transportation, Inc. (QCT) is seeking a dependable and organized Dispatcher to support daily school and non-emergency medical transportation (NEMT) operations. If you thrive in a fast-paced environment, enjoy solving problems, and want to be part of a mission-driven team, we want to hear from you.
Responsibilities
- Assign and monitor school and NEMT transportation routes
- Communicate with drivers, schools, medical facilities, and families
- Manage schedule changes, no-shows, and emergency rerouting
- Track real-time driver locations using GPS tools
- Maintain accurate trip records and daily dispatch logs
- Collaborate with the operations team to ensure full route coverage
Qualifications
- Prior dispatching or logistics experience (preferred)
- Strong communication and organizational skills
- Familiarity with Twin Cities geography
- Comfortable using Google Sheets, GPS, and dispatch software
- Ability to multitask and remain calm under pressure
- High school diploma or equivalent required
- Must pass a background check
Benefits
- Competitive hourly pay: $15.00 – $20.00
- Paid training provided
- Supportive and team-oriented work environment
- Opportunity for long-term growth within the company
- Meaningful work that supports students and community members
Schedule
- Monday to Friday
- Split shifts or consistent daytime coverage
- Occasional on-call support or overtime during peak times
Apply Now: Send your resume to
Learn more about us:
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Experience:
- School Bus/Van Dispatching: 1 year (Required)
- Delivery Dispatching: 1 year (Required)
Work Location: In person
Salary : $15 - $20