What are the responsibilities and job description for the Human Resource Specialist position at Quality Care Access?
Human Resource Specialist
Reports to: Human Resource Manager
Department: Human Resources
Employment Type: Full Time
Location: Quality Care Access, 311 Darling Ave, South Portland, ME
Salary: $22-$32/hr. depending on experience
Quality Care Access provides supports for adults with intellectual disabilities and autism spectrum disorders. We are committed to delivering the highest level of care and individualized, person-centered support to every individual we serve through our community-based programs.
QCA is seeking a skilled Human Resource Specialist to support the execution of daily Human Resource functions for a growing organization. This role works directly with the HR manager and is responsible for carrying out day-to-day administrative and operational HR tasks, including scheduling, onboarding, records management, employee support including benefits coordination/support, and payroll functions.
Key Responsibilities:
- Execute daily HR administrative functions under the direction of the HR Manager.
- Maintain accurate employee records, personnel files, and HRIS data.
- Coordinate employee benefits programs (medical, dental, vision, life, disability, 401(k), etc.).
- Process bi-weekly payroll with accuracy and timeliness.
- Respond to employee inquiries related to payroll, taxes, and benefits.
- Partner with Finance, HR leadership, and vendors to ensure data accuracy and process improvements.
- Support audits, reporting, and year-end processes (W-2s, 1095s, census reports).
- Process employee status changes, promotions, transfers, and terminations.
- Ensure confidentiality and compliance with all HR policies and procedures.
- Coordinate new hire onboarding, including documentation, system access, and orientation setup.
- Ensure all employment paperwork is completed accurately and on time.
- Support offboarding processes, including exit documentation and system updates.
- Assist with employee time, attendance, PTO, and resolve payroll discrepancies.
- Coordinate employee scheduling in partnership with Program Managers and House Managers.
- Serve as a resource for general employee HR questions.
- Assist with performance documentation and employee relations processes.
- Schedule interviews and communicate with candidates.
- Assist with background checks and hiring documentation.
- Assist with audits, reporting, and regulatory requirements.
Qualifications & Requirements:
Education:
- High school diploma or GED required.
- Associate’s or Bachelor’s degree in Human Resources, Accounting, Business Administration, or related field preferred.
Experience:
- 2–5 years of experience in payroll and benefits coordination.
- Experience supporting employee scheduling systems preferred.
- Strong understanding of payroll taxes, benefits regulations, and compliance requirements.
Skills & Competencies:
- Proficiency Microsoft Office (Word and Excel) and Google Workspace required.
- Proficiency with Paychex Flex HRIS system preferred.
- CPP (Certified Payroll Professional) or FPC (Fundamental Payroll Certification) preferred.
- Knowledge of benefits administration platforms and vendors.
- Strong organizational and time management skills.
- High attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Ability to handle confidential information with professionalism and discretion.
Additional Requirements:
- Valid Driver’s License.
- Ability to sit for extended periods and work on a computer.
- Ability to manage multiple deadlines and sensitive information.
- Background check as required by Maine state regulations.
Benefits:
- Health insurance.
- Dental coverage.
- Paid time off (PTO)
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $32