What are the responsibilities and job description for the Assistant Operations Manager - Railroad position at Qualdoc?
Location: Taneytown, MD
Job Type: Full-Time | Direct Hire
Openings: (Track Operations and Rerail Operations)
Starting Salary: $100,000 per year, with potential for higher pay based on experience
CDL Required: No
We are seeking a hands-on Assistant Operations Manager to support railroad field operations involving track maintenance, derailment response, specialty lifting, and railcar repair. This role works closely with field supervisors and crews to coordinate projects, maintain safety standards, resolve operational challenges, and meet customer expectations.
The ideal candidate has strong leadership skills, experience in field operations, and the ability to manage time-sensitive projects in demanding environments.
Key ResponsibilitiesSupport and guide field supervisors in managing multiple projects while meeting DOT/FRA regulations and company safety standards.
Assign work, track progress, and ensure projects are completed on schedule, within budget, and according to customer requirements.
Provide hands-on field leadership, coach employees, resolve problems, and assist with emergency service calls as needed.
Visit job sites to evaluate safety, work quality, and operational efficiency, address risks, and implement corrective measures.
Coordinate with railroad customers, field partners, and regulatory agencies to maintain effective communication and working relationships.
Train, mentor, and develop employees; assist with hiring, performance reviews, and ongoing coaching.
Support workforce planning, budgeting, and forecasting.
Ensure accurate and timely records of payroll, labor hours, equipment usage, and project activities.
Monitor equipment condition and coordinate maintenance or replacement to maintain operational readiness.
Help develop business opportunities through customer relationships, industry networking, and participation in industry events.
Experience in railroad operations, heavy equipment, construction, or a related field preferred.
Strong understanding of Department of Transportation (DOT) and Federal Railroad Administration (FRA) regulations.
Demonstrated leadership experience supervising teams in field-based operations.
Experience operating heavy equipment, including cranes, trucks, and excavators.
Ability to read and interpret crane load charts and rigging requirements.
Strong communication skills and the ability to lead, coach, and motivate employees.
Proficiency in Microsoft Office and the ability to learn operational software systems.
Valid driver's license with a clean driving record.
CDL Class A or B preferred, but not required.
Ability to complete required safety training and certification programs.
Frequent overnight travel.
On-call availability, with the ability to report to the job site within one hour.
Willingness to work outdoors in all weather conditions and physically demanding environments.
Flexibility to work extended hours, weekends, and holidays as operational needs require.
Active, hands-on work involving walking and working in railroad environments, with the ability to lift up to 50 pounds.
Competitive salary based on experience.
Training and certification opportunities.
Medical, dental, and vision insurance.
401(k) retirement plan.
Disability, life, and accidental death and dismemberment (AD&D) insurance.
Paid time off and holidays.
Career development and advancement opportunities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $100,000