Field Application Engineer

Position Overview

The Field Application Engineer works with the Engineering team to ensure the successful completion of field tests for new and existing projects. The position also performs job-site inspections and provides technical assistance to internal and external customers. When working at the Quaker campus, the Field Application Engineer will assist in the testing laboratory.

Duties and Responsibilities

• Observe the completion of product tests in the field and installations to ensure compliance with company & industry standards
• Job-site inspection of product and installation
• Witness certification testing at third party testing sites
• Conduct root-cause analysis to identify source of known quality issues
• Meet with customers & general contractors onsite to review findings and establish appropriate countermeasures
• Compile data to produce reports and documentation relevant to assigned projects of high complexity
• Timely respond to questions from customers, managers, co-workers
• Timely produce accurate expense reports
• Periodically complete lab assistant duties such as building wood bucks, installing products into wood bucks, helping run prototype units, running the test wall or putting drawings together for product revisions
• Prompt and regular attendance at an assigned work location.
• Interact and communicate with employees and customers in an appropriate manner.
• Periodic availability on site to confer with staff members with whom the employee must interact on a regular basis.
• Communicate via email, prepare reports and work schedules.
• Review and analyze data and information concerning product tests.
• Plan, prioritize and monitor testing activities.
• Complete assigned tasks/projects in a timely manner.

Supervisory Responsibility

No direct management or supervisory responsibilities.

Safety

Observe safety and security policies and procedures, including proper use of Personal Protective Equipment; report potentially unsafe conditions; and use equipment and materials properly. Follow job-specific safety requirements such as Ladder Safety, Power and Manual Tool Safety, Safe Lift and Scaffold Safety. The individual must follow all safe driving laws and any on-site safety requirements.

Travel

Extensive travel - approximately 75% is required to visit job sites and test sites. Overnight travel is normally required. Meal per diems are provided and hotel charges are covered. 

Qualifications

• An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Proficient with Microsoft Office software: Excel, Word, Outlook
• Must have the ability to read architectural drawings, shop drawings and factory orders
• Operate precision measurement devices to perform inspection
• Must maintain valid driver's license
• Proficient in AutoCAD, SolidWorks or other drafting software

Preferred Education and Experience

The expectation is that the individual has achieved a minimum level of education and/or related expertise to qualify for this position.

• Bachelor's Degree in a Relevant Area of Specialty preferred
• American Architectural Manufacturers Association (AAMA) Installation Master Certification preferred

Competencies and Skills

• Reading and Comprehension Skills
• Resourceful / Proactive in Gathering Information, Sharing Ideas and Trouble Shooting
• Independent Judgment and Collaboration
• Presentation Skills
• Excellent Written and Verbal Communication Skills in the English Language
• Customer Service Focused

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday during normal business hours. Occasional evening and weekend work may be required as job duties demand.

Physical Demands The demands and environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be able to:

• regularly lift and/or carry objects weighing up to 75 pounds, and occasionally lift and/or move more than 125 pounds through team lifting;
• work shifts of at least 8-10 hours, and occasionally longer, for 5-6 days each week;
• stand for prolonged periods; and
• bend, climb or balance; and stoop, kneel, crouch or crawl as necessary.

It is an essential job function and safety rule, applicable to every employee working in a safety sensitive classified position, to be able to work in a constant state of alertness and in a safe manner.

Vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment While performing the duties of this job, the employee is exposed to climactic variations, fumes or airborne particles, various levels of vibration, and moving mechanical parts. Various different types of Personal Protective Equipment might be required based on the employee's work location. The noise level in the work environment may require hearing protection.

Other Duties and Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at the discretion of management any time.

Equal Employment Opportunity Statement

Quaker is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Quaker will be based on merit, qualifications, abilities, and Quaker's needs and resources. Quaker does not discriminate in any employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, age, disability, genetic information, military status, or any other category protected by law.

Salary : $75,000 - $85,000