What are the responsibilities and job description for the Server-Host position at Quail Park?
Quail Park at Shannon Ranch offers comfortably appointed apartment homes and extraordinary opportunities to allow our residents to remain active and be social. Join the team today!
Purpose:
To provide resident meal service in the dining room in an efficient and professional manner according to Community standards, and to ensure a superior quality dining experience for all residents and guests.Minimum Eligibility Requirements:
- Must have a strong commitment to customer service and desire to exceed customer expectations.
- Must be able to read, comprehend, write, and speak English to communicate effectively with residents, guests, and other team members.
- Proficiency in basic computer skills preferred.
- Must meet all health-related and/or food handling requirements pertaining to local or state regulatory agencies.
- Must maintain current CPR/First Aid credentials
- Must maintain current Food Handlers credentials
- Must maintain annual Continuing Education Credits
- Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
- Subject to pre-employment screening including physical, drug and TB testing and criminal background check.
Essential Functions:
Host (position only)- Responsible for seating residents, families, and guests
- Greets all residents, families, and guests immediately upon arrival working with the full dining service team to ensure all residents receive the full Signature Dining experience
- Responsible for creating an inclusive environment working with the full dining service team to ensure Signature Dining standards are met or exceeded.
Meal Service
- Attends pre-meal meetings to become familiar with menu items being served.
- Assists in seating of residents in assigned section of dining room.
- Greets all residents immediately upon being seated, working with the full dining service team to ensure all residents receive the full Signature Dining experience
- Notes and reports to Supervisor all residents from assigned section that missed the meal, if POS system is not utilized.
- Maintains accurate records of meals served to residents and guests in assigned section and submits to Supervisor, or accurately enters information into POS system, if applicable
- Reports immediately to Supervisor any unusual occurrences or changes in resident behavior or eating habits occurring in assigned section.
- Serves meals in accordance with proper serving techniques and ensures that food is presented in an attractive manner.
- Assists with other dining room duties such as restocking condiments, filling salt and pepper shakers, folding napkins, etc., as assigned by Supervisor.
Dining Room Cleaning
- Assists with cleaning, organizing, and maintaining all service areas in assigned section.
- Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next
meal in a timely manner.
- Assists with other cleaning duties as assigned.
Other
- Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty.
- Attends all required team member meetings and in-service training sessions.
- Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
- Supports and upholds all other Company policies, and the service philosophy.
- Reliable and predictable attendance
- Other duties as assigned.
Working Conditions (travel, hours, and environment):
- Must be able to work full-time, or part-time, depending on needs of the community, including occasional evenings and some weekend and holiday rotations.
Salary $ 21.00 hour
Click here to learn more about our benefits!
Click here to learn more about our benefits!
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Salary : $21