What are the responsibilities and job description for the Training - Technical Training Specialist position at Quadrant, Inc.?
Technical Training Specialist
Washington DC / Hybrid
MUST:
Eligible for high level Public Trust
Experienced Technical Training Specialist
3 years work experience in training and development, instructional design, teaching, technical writing or related work
Experience creating teaching standard operating procedures, training guides, and how to scripts for clients
Ability to develop, teach and explain technical information to groups and create
Ability to deliver excellent customer service
Knowledge and experience in Section 508 compliance standards
Proficient knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat
Excellent written and verbal communication skills
Positive attitude and strong people interpersonal skills
HDI or CCSP certification is highly desired but not required for the role
ITIL Certification is preferred
Bachelors Degree required
DUTIES:
Provide training and coaching to current employees to help deliver updated training for compliance purposes
Take the lead on developing and deploying training plans that address the needs of all Division users
Help in developing reports that track the type of trainings and who attended (this should include the number of and types of training classes delivered, quantity of students attending each class, and the names of the trainers who delivered the training)
The Training Specialist shall capture and report results of training evaluations, function as the Administrator, recording learning, adding and scheduling courses, and running reports, creating and maintaining a training calendar distributed to all Division users, and evaluate the effectiveness of training programs in order to provide recommendations for improvement
Training for new software/hardware may also need monitoring and reporting for special projects
Training curriculums created shall be approved and accommodations made for users requiring special needs addressed
*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Washington DC / Hybrid
MUST:
Eligible for high level Public Trust
Experienced Technical Training Specialist
3 years work experience in training and development, instructional design, teaching, technical writing or related work
Experience creating teaching standard operating procedures, training guides, and how to scripts for clients
Ability to develop, teach and explain technical information to groups and create
Ability to deliver excellent customer service
Knowledge and experience in Section 508 compliance standards
Proficient knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat
Excellent written and verbal communication skills
Positive attitude and strong people interpersonal skills
HDI or CCSP certification is highly desired but not required for the role
ITIL Certification is preferred
Bachelors Degree required
DUTIES:
Provide training and coaching to current employees to help deliver updated training for compliance purposes
Take the lead on developing and deploying training plans that address the needs of all Division users
Help in developing reports that track the type of trainings and who attended (this should include the number of and types of training classes delivered, quantity of students attending each class, and the names of the trainers who delivered the training)
The Training Specialist shall capture and report results of training evaluations, function as the Administrator, recording learning, adding and scheduling courses, and running reports, creating and maintaining a training calendar distributed to all Division users, and evaluate the effectiveness of training programs in order to provide recommendations for improvement
Training for new software/hardware may also need monitoring and reporting for special projects
Training curriculums created shall be approved and accommodations made for users requiring special needs addressed
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