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ServiceNow Architect

Quadrant, Inc.
Force, MA Full Time
POSTED ON 12/12/2025 CLOSED ON 1/3/2026

What are the responsibilities and job description for the ServiceNow Architect position at Quadrant, Inc.?

ServiceNow Architect
Boston, Massachusetts
Pay From:
$140,000 per year

MUST:
Experienced ServiceNow Architect
Must have active secret clearance
5 years of hands-on experience in a ServiceNow Architect role across various modules
Proven experience in leading full life cycle ServiceNow implementations.
Familiarity with Performance Analytics, Service Portal, Automated Testing Framework, and Flow Designer within ServiceNow.
Understanding of multiple cloud environments, including AWS, Azure, and GCP
Required Certifications: System Administrator (CSA), ServiceNow Certified Application Developer (CAD)
Bachelors Degree Required

DUTIES:
Lead architectural discussions and solution design of ServiceNow modules, including ITSM, ITOM, HRSD, CSM, PSDS, SPM, and others as required, ensuring the ServiceNow platform meets scalability, reliability, and performance standards.
Collaborate with Stakeholders and Clients to understand their business needs and translate them into technical solutions, ensuring alignment between ServiceNow capabilities and business requirements.
Ensuring technical deliverables are complete, consistent, high-quality, on time, and deliver valued outcomes.
Worked with Cloud architect and served as the primary technical resource responsible for the ServiceNow platform's architecture, design, and integration.
Ensure adherence to ServiceNow best practices, including platform governance, security, and compliance.Collaborate with developers and system administrators to deliver scalable and reliable ServiceNow configurations and customizations.
Lead efforts to optimize the performance and functionality of ServiceNow through monitoring, maintenance, and tuning.
Provide technical leadership for complex ServiceNow implementations, including data migration, workflow automation, and portal development.
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".

Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.


 

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Salary.com Estimation for ServiceNow Architect in Force, MA
$103,497 to $132,438
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