Case Manager - (In-Office) Boca Raton, FL

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. 

We are looking for a Case Manager in Boca Raton, FL

Compensation: $40k-$52k (Based on experience) Full-time

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.

Join our dynamic team at Quadrant Health Group! QHG delivers reliable, process-driven support to behavioral health programs. We're hiring a Case Manager to coordinate care across our Greater Texas Behavioral Clinic facility (located in TX) and our new Des Moines Wellness facility (located in IA) Virtual SUD/MH IOP program. This role is ideal for someone who thrives in a fast-paced, structured environment and can balance client engagement with precise documentation and follow-through.

What You'll Do

• Coordinate care across programs: Serve as a central point of contact for clients across both facilities, ensuring seamless communication, scheduling, and service delivery.
• Lead and facilitate groups: Conduct psychoeducational and support groups (group facilitation experience strongly preferred).
• Client engagement & assessment: Communicate regularly with clients to assess needs, identify barriers, and connect them with appropriate services.
• Provider coordination: Schedule and coordinate provider visits on behalf of clients, ensuring continuity of care.
• Documentation is critical: Maintain timely, accurate case management notes, releases, contacts, and all required documentation in the EMR (Kipu).
• External communication: Submit updates and required documentation to probation/parole officers, legal entities, employers, or other stakeholders as needed.
• Support transitions: Facilitate admissions, ongoing engagement, and discharge planning with strong aftercare coordination (provide recommendations for primary care, psychiatry, outpatient therapy, peer support, etc.).
• Monitor outcomes & compliance: Track engagement, attendance, no-shows, authorizations, and overall client progress.
• Escalate appropriately: Identify risks or barriers and escalate to the proper clinical or administrative channels in a timely manner.

Requirements

Experience

• 1-3 years in behavioral health case management or care coordination (SUD/MH populations preferred)
• Experience facilitating groups strongly preferred
• Familiarity with payer processes, compliance expectations, and community resources

Education/Training

• (Preferred) Bachelor's degree in social work, human services, psychology, or related field - or equivalent experience
• Relevant certifications (case management, peer/recovery, care coordination) are a plus

What Success Looks Like

• You stay on top of every task-nothing falls through the cracks
• Your documentation is timely, accurate, and audit-ready
• Clients are engaged, supported, and connected to care
• Communication with providers and external stakeholders is clear and proactive
• You can balance structure with compassion in a high-accountability role
  
  

Who This Role Is NOT For

• Those who struggle with timely documentation or follow-through
• Anyone uncomfortable with frequent communication and coordination across teams
• Low-urgency operators-clients depend on speed, accuracy, and consistency

Schedule

*PLEASE NOTE: THIS POSITION REQUIRES WORKING UNTIL 9:00 PM (EST) ON TWO PREDETERMINED DAYS EACH WEEK. APPLICANTS MUST BE ABLE TO ACCOMMODATE THIS SCHEDULE.

As part of this role, employees will facilitate virtual group sessions that operate Monday through Thursday from 7:00 PM - 9:00 PM (EST). Following successful training and acclimation, you will be assigned two weekly group sessions - one for Greater Texas (Texas) and one for Des Moines Wellness (Iowa).

On your two assigned group facilitation days each week, your schedule will shift to 1:00 PM - 9:00 PM (EST) to accommodate evening programming. The remaining workdays will generally follow the standard 9:00 AM - 5:00 PM (EST) schedule.

Candidates should be comfortable working this adjusted schedule and supporting the needs of our programs and clients.

About Quadrant Health Group:

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

#FL