What are the responsibilities and job description for the Landlord Community Representative position at Quadel Consulting Corporation?
AtQuadel, we believe great work starts with great people. That's why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We're currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.
JOB SUMMARY
The Landlord & Community Relations Representative strengthens partnerships with landlords, property managers and property owners (collectively "Housing Providers") and community stakeholders to expand access to safe, affordable housing. This role leads outreach, recruitment, and engagement efforts to increase participation in the Housing Choice Voucher (HCV) program and supports Housing Providers in successfully navigating program requirements. The position serves as a key liaison between Housing Providers, program participants, and the Public Housing Authority (PHA) to promote housing stability and program success.
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
PHYSICAL DEMANDS AND WORK ENVIORNMENT
Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.
Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.
Employment is contingent upon successful completion of preemployment requirements, which may include background screening, pre-employment drug test and verification of credentials.
This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.
Equal Opportunity Employer/Veterans/Disabled Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you'd like to view a copy of the company's affirmative action plan, please email jpasyanos@quadel.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact 202-789-2500. This telephone line and the email address above can help job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
JOB SUMMARY
The Landlord & Community Relations Representative strengthens partnerships with landlords, property managers and property owners (collectively "Housing Providers") and community stakeholders to expand access to safe, affordable housing. This role leads outreach, recruitment, and engagement efforts to increase participation in the Housing Choice Voucher (HCV) program and supports Housing Providers in successfully navigating program requirements. The position serves as a key liaison between Housing Providers, program participants, and the Public Housing Authority (PHA) to promote housing stability and program success.
DUTIES AND RESPONSIBILITIES
- Develop and maintain strong relationships with Housing Providers to encourage participation in the HCV program.
- Conduct outreach and recruitment activities to expand the pool of available rental units.
- Serve as the primary point of contact for Housing Providers, responding to inquiries and providing ongoing support.
- Educate Housing Providers on program requirements, processes, and compliance expectations.
- Assist Housing Providers complete timely Housing Assistance Payment (HAP) contract execution and resolve HAP processing.
- Assist Housing Providers with inquiries related to unit inspection
- Collaborate with participants and internal staff to identify available housing resources.
- Serve as an intermediary between landlords, tenants, and the PHA to address voucher concerns and resolve disputes in a timely and professional manner.
- Maintain accurate and timely documentation of outreach activities and communications with Housing Providers within designated systems of record.
QUALIFICATIONS
- High School Graduate or equivalent.
- Excellent interpersonal , oral and written communication skills with the ability to build trust across diverse populations.
- Proficiency with Microsoft Office and case management systems.
- Ability to work independently while also collaborating effectively as part of a team.
- Valid driver's license and access to reliable transportation for travel within the community.
- Ability to obtain Housing Choice Voucher Specialist certification within the required timeframe.
- Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management.
- Professional working proficiency in Spanish/Creole a plus.
PHYSICAL DEMANDS AND WORK ENVIORNMENT
- Occasionally required to stand.
- Occasionally required to walk.
- Frequently required to sit.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.
- Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
- Occasionally/required to lift/push/carry items up to 25lbs.
Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.
Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.
Employment is contingent upon successful completion of preemployment requirements, which may include background screening, pre-employment drug test and verification of credentials.
This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.
Equal Opportunity Employer/Veterans/Disabled Quadel is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you'd like to view a copy of the company's affirmative action plan, please email jpasyanos@quadel.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact 202-789-2500. This telephone line and the email address above can help job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.