Key Account Manager (Europe)

About Quad Lock 🚀

Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace.

About our People 👥

At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team.

About the Role 🤔

We're seeking an experienced and dynamic Key Account Manager to join Quad Lock in a role aimed at bringing our team closer to our European customers and driving stronger relationships and results. This position will represent Quad Lock across West & South Europe, fostering strategic partnerships and ensuring exceptional service to our key accounts. We’re looking for a professional with proven sales expertise and account management experience who aligns with our values and culture, acting as a true ambassador for the Quad Lock brand.

Reporting to the Head of Sales Europe, this role is fully remote and based in Europe, from one of the countries outlined in the job posting. To be considered, you’ll need to hold the legal right to work there.

Applications are open, but please note that we will provide updates to candidates in the final week of November.

• Manage and cultivate relationships with Quad Lock’s European Key Account Customers, including distributors and major retailers, with regional accountability for West & South Europe: BENEFR (France & Benelux), DACH (Germany, Austria & Switzerland), IBERIA (Spain, Portugal & Andorra) & Italy.
• Consistently deliver profitable sales results aligned with Quad Lock's overarching business objectives.
• Optimise individual account performance while ensuring alignment with Quad Lock’s omnichannel go-to-market strategies.
• Develop and implement strategic account plans collaboratively with clients and internal stakeholders to drive mutual growth.
• Secure core product ranging and introduce new product assortments in partnership with Product and Marketing departments.
• Provide data-driven sales feedback to key decision-makers within accounts, supporting informed decisions that enhance sell-through performance.
• Oversee inventory forecasting activities with all key accounts, collaborating closely with internal demand planners to ensure precise demand planning outcomes.
• Deliver comprehensive revenue and profit projections for key accounts to Sales leadership.
• Drive both in-store and digital branding and promotional initiatives, providing ROI analysis to measure effectiveness and impact.
• Conduct product training and educational activities for accounts and their customers.
• Provide consumer and sales feedback to the Product team to support ongoing product analysis and reporting.
• Lead key account meetings and prepare detailed reporting materials to support forward-looking business strategies.
• Represent Quad Lock at European trade and industry events, promoting products and engaging with current and prospective customers.

• Sales Expertise: Proven experience in high-impact sales or account management roles, with a track record of exceeding targets and driving growth.
• Key Account Mastery: Demonstrated success in managing key accounts, building lasting partnerships, and delivering measurable business results.
• Language Skills: English & French (Business Level) are required.  German proficiency is also preferred.
• Industry Insight: Experience within the Motorcycle industry is required (Cycling, Outdoor, Action Sports or Automotive industries, all preferred), with an understanding of their unique market dynamics.
• Relationship Champion: Exceptional ability to build, manage, and inspire cross-functional relationships, driving collaboration across teams and stakeholders.
• Tech-Savvy: Proficiency in Microsoft Office and Google Workspace tools, using data to guide decision-making.
• Data-Driven Decision Maker: Strong analytical skills with the ability to interpret complex data sets and translate insights into action.
• Proactive and Collaborative: High levels of initiative and ready to contribute to team success.
• Remote Work Expertise: Proven ability to work effectively in a remote environment while staying connected and engaged with a global team.
• Flexibility: Flexibility to adjust standard business hours and travel frequently to drive success in the European market.

What it’s like to work at Quad Lock 👀

At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer:

🌏 Flexible ways of working to support our hybrid working environment

🏃‍♀️ Health & Wellbeing allowance to invest in your wellbeing

📱 Technology allowance to stay connected

🧠 Dedicated learning & development allowance for continuous growth

🫶 Volunteer Leave to support causes you’re passionate about

🌐 Employee Assistance Program for team members and their families

You’ll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day!

Join the Team:

Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply!

To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.