What are the responsibilities and job description for the Communications Operator - PT position at Quad Cities International Airport?
About The Role:
The Quad Cities International Airport is looking for an eager applicant for a part time Communications Operator. The Communications Operator is responsible for providing communication and clerical support services to the 24-hour Airport Police and Fire Department. This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management deems necessary. Working up to 20 hours monthly, with more hours during the initial training period.
Benefits:
Our employees enjoy a robust, family-friendly benefit package designed to promote work-life balance and to support the employee’s overall wellness and future financial security. Benefits for part-time employees include:
- Employer-sponsored Vision Insurance Program
- Employer-provided LTD and STD
- Paid Time Off for all Workers
Employer Subsidy for YMCA Membership
Key Requirements:
- Ability to pass a physical examination, drug screen, and back function test. Ability to pass a background investigation to obtain unescorted airport identification/access privileges.
Qualifications:
- Graduation from high school or GED.
- One year of airport or airline experience preferred.
- Knowledge of computers, word processing and related software.
- Ability to think clearly and act quickly and calmly in emergency situations.
- Ability to multi-task, coordinating simultaneous mental, manual and visual activities.
- Ability to communicate using two-way radio and multi-line telephone system.
- Ability to effectively communicate, both orally and in writing.
- Ability to speak clearly and concisely.
- Ability to effectively work and communicate with co-workers and the general public. Ability to learn the layout of the airport and surrounding areas.
Essential Duties and Responsibilities:
- Receives and responds to emergency and non-emergency calls, via telephone or radio, for police, fire, medical, security and other airport operations.
- Processes and evaluates information received, prioritizes calls and dispatches required personnel.
- Monitors and coordinates Public Safety Department's activity and assignments via radio frequencies.
- Answers questions and provides information to the public over the telephone.
- Monitors and operates access control system to include computer entries, closed circuit television and other various other electronic components.
- Creates and maintains accurate automated or manual logs of public safety communications activity.
- Monitors weather conditions, working closely with Airfield Maintenance Department regarding the proper distribution of NOTAMS and other weather data.
- Operates a variety of computer, electronic access, surveillance and other equipment.
- Maintains appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
- Keeps informed of all departmental policies and security/emergency procedures.
- Develops knowledge of the airport layout and surrounding areas.
- Follows and complies with all safety and work rules and regulations.